Yasmeen Sultana
Abu Dhabi
Summary
Dynamic professional with a robust skill set encompassing creativity, interpersonal skills, and critical thinking. Adept in problem solving, public speaking, and customer service, demonstrating exceptional teamwork and communication abilities. Proven expertise in recruitment, active listening, negotiation, conflict resolution, decision making, management, leadership skills, and administrative skills. Committed to leveraging these competencies to drive organisational success and foster a collaborative work environment.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
HR Officer
Proflex Real Estate
Abu Dhabi
12.2024 - 09.2025
- Manage end-to-end recruitment for real estate roles including agents, sales executives, and backoffice staff.
- Coordinate onboarding and induction programs for new hires.
- Develop and implement HR policies, procedures, and best practices.
- Maintain accurate employee records and HR documentation.
- Ensure compliance with UAE Labor Law and ADGM/DIFC regulations (if applicable).
- Handle employee relations issues, grievances, and disciplinary actions.
- Lead performance appraisal cycles and monitor KPIs for various departments.
- Support training and development initiatives to enhance employee skills.
- Prepare monthly HR reports, headcount, and attrition analysis.
- Assist in payroll processing and leave management in coordination with accounts.
- Advise management on organizational development and HR strategy.
- Promote a positive work environment and employee engagement culture.
Assistant HR Manager
Meshico Group
Dubai
12.2022 - 11.2024
- Directed full-cycle recruiting efforts, from developing job descriptions to conducting interviews and selecting the right candidate.
- Streamlined the use of applicant tracking system.
- Increase productivity and candidate tracking system.
- Conducted regular performance reviews to bolster productivity.
- Coordinated with the PRO for the visa process for new employees and the cancellation of resigned or terminated employees, and interpreted HR policies and regulations for employees.
- Ensured active and timely payroll processing and adherence to compensation and benefit programs.
- Represented the company in legal proceedings related to employee matters, handled employee complaints, and resolved issues through effective communication.
- Conducted exit interviews along with complete termination paperwork.
- Managed employee onboarding and orientation programs to facilitate seamless integration into organization culture and processes.
HR Officer
Empire Group Restaurants
Abu Dhabi
02.2019 - 11.2022
- Developed and implemented recruitment strategies in collaboration with hiring managers to address immediate and future staffing needs.
- Leveraged LinkedIn and other recruiting platforms to expand network and reach, enhancing candidate pool quality.
- Partnered closely with staffing agencies to fulfill both temporary and permanent staffing requirements efficiently.
- Conducted interviews to evaluate candidate's qualifications and suitability for positions, ensuring alignment with organizational goals.
- Negotiated and extended job offers, providing comprehensive information on job roles, benefits, and advancement opportunities to successful applicants.
- Managed employee onboarding to ensure smooth integration into the company.
- Coordinated with the PRO for employee visa processes and the cancellation of visas for resigned or terminated employees.
- Represented the company in legal proceedings related to employee matters.
- Effectively handled employee complaints, and resolved issues through clear and proactive communication.
Executive Secretary
Estuary Auctions
Abu Dhabi
09.2016 - 12.2018
- Company Overview: Offline and Online Auction House
- Assisted in the preparation of offline auction events.
- Maintained accurate records of auction items, bids, and sales.
- Handled client inquiries and provided information about auction items and processes.
- Assisted bidders in the onboarding and registration process.
- Managed schedules, appointments, emails, and calendars for executives.
- Organized and prepared documents for client meetings.
- Assisted with invoicing, payments, and financial record-keeping.
- Offline and Online Auction House
Education
Master's in Business Administration -
National Institute of Business Administration
08.2014 - 08.2016
Skills
- Creativity
- Interpersonal Skills
- Critical Thinking
- Problem Solving
- Public Speaking
- Customer Service Skills
- Teamwork Skills
- Communication
- Recruitment
- Active Listening
- Negotiation
- Conflict Resolution
- Decision Making
- Management
- Leadership skills
- Administrative skills
Certification
- Digital Skills: Digital Marketing, 04/01/20, Future Learn by Accenture
- Artificial Intelligence in Human Resources Management, 08/01/25, Alison
Languages
English
Hindi
Urdu
Personal Information
Date of birth: 04/23/86
Timeline
HR Officer
Proflex Real Estate
12.2024 - 09.2025
Assistant HR Manager
Meshico Group
12.2022 - 11.2024
HR Officer
Empire Group Restaurants
02.2019 - 11.2022
Executive Secretary
Estuary Auctions
09.2016 - 12.2018
Master's in Business Administration -
National Institute of Business Administration
08.2014 - 08.2016
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