YASMIN AHMED SHEIKH
ADMIN CUM RECEPTIONIST
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
7
7
years of professional experience
3
3
Languages
Work History
ADMIN CUM RECEPTIONIST
LIFETEC FOR MEDICAL & LABORATORY EQUIPMENT
08.2024 - 01.2025
- Greet Visitors and Customers in a professional and friendly manner.
- Manage day-to-day office operations, ensuring seamless workflow and efficiency.
- Maintain accurate and up-to-date records, both physical and electronic(equipment records, equipment inventory, etc.)
- Coordinate scheduling appointments, meetings, events for Senior management and sales teams.
- Developer and implement effective filing systems for equipment records, equipment documentation, and other relevant documents.
- Manage office supplies and inventory, ordering materials as needed.
- Manage and maintain appointment schedules for medical professionals and customers.
- Coordinate and Schedule equipment demonstration, training sessions and product trials.
- Handle customer inquiries, concern, and complaints in a timely professional manner.
- Coordinate with manufacturers, distributors, and suppliers.
- Assist with medical equipment maintenance and repair scheduling.
- Provide exceptional customer services, responding inquiries and resolving issues.
- Build and maintain relationships with customers, medical professionals and vendors.
- Manage customer feedback and concerns.
ADMINISTRATIVE ASSISTANT
DREAM ADVISOR INSTITUTE
03.2021 - 07.2024
- Managed front desk, greeting visitors and offering knowledgeable assistance.
- Provided administrative support, handled sensitive information, and ensured document accuracy.
- Answered multi-line phones, routed calls, and managed messages.
- Delivered prompt customer service, addressing inquiries and building relationships.
- Improved document organization, archiving outdated records for easy access.
- Scheduled meetings, arranged travel, and prepared documents for executives.
- Assisted with HR tasks like updating employee files and onboarding new hires.
- Maintained filing systems, managed mail, and confirmed client appointments.
- Resolved customer issues, handled transactions, and kept sales records.
- Streamlined operations and maintained a tidy, welcoming reception area.
SENIOR COUNSELLOR & ADMIN
S.M. INSTITUTE OF MANAGEMENT & SCIENCE
11.2017 - 06.2020
- Provided individual and group counseling to enhance student emotional wellbeing.
- Worked with teachers and administrators to support students social, emotional, and academic needs.
- Built and maintained positive relationships with students, faculty, and administration.
- Conducted workshops and seminars for students, faculty, and parents on relevant topics.
- Met with students regularly to ensure success and address challenges.
- Offered resources to help students achieve career goals.
- Organized files, archived records, and managed correspondence, reports, and presentations.
- Handled mail, packages, and provided administrative support to senior staff.
Education
S.S.C -
Shri Harkishan English High School
INDIA 04.2001 -
H.S.C - Science
K.B. College of Arts & Commerce
INDIA02-2017
BBA - Marketing (B.B.A)
Dr. CV Raman University
INDIA 04.2001 -
Skills
Advanced Skills in Microsoft Office Applications
Timeline
ADMIN CUM RECEPTIONIST
LIFETEC FOR MEDICAL & LABORATORY EQUIPMENT
08.2024 - 01.2025
ADMINISTRATIVE ASSISTANT
DREAM ADVISOR INSTITUTE
03.2021 - 07.2024
SENIOR COUNSELLOR & ADMIN
S.M. INSTITUTE OF MANAGEMENT & SCIENCE
11.2017 - 06.2020
S.S.C -
Shri Harkishan English High School
04.2001 -
BBA - Marketing (B.B.A)
Dr. CV Raman University
04.2001 -
H.S.C - Science
K.B. College of Arts & Commerce
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