YASSER AHMED FATHI

Led team leaders and operational staff, ensuring effective management of attendance and shift scheduling.: Lead, train, and monitor team leaders and operational staff, managing attendance, shift scheduling, and daily task allocation.

Supervise day-to-day soft facility services for clean, safe premises maintenance.

• Oversee housekeeping, waste management, landscaping, and pest control schedules daily.
• Coordinate cleaning, janitorial, and pest treatment tasks with site requirements.
• Conducted routine inspections and audits of offices, restrooms, and common areas to ensure cleanliness and compliance with industry standards.: Conduct routine site inspections and audits of offices, restrooms, and common areas to maintain high industry standards .
• Ensured adherence to health and safety regulations through risk assessments and safety audits.: Ensure all activities adhere to health, safety, and environmental regulations, carrying out risk assessments and safety audits.
• Monitored stock levels for cleaning supplies and uniforms, raising replenishment requests to maintain adequate inventory.: Monitored stock levels for cleaning materials, uniforms, and consumables, raising replenishment requests.
• Liaised with clients to resolve service complaints and monitored performance of third-party soft FM contractors.: Liaise with clients, address service complaints, and monitor the performance of third-party soft FM contractors and service providers.

• Patrolled premises to maintain order and ensure visible presence. Monitored and authorised vehicle and entry access for individuals on-site. Removed trespassers from assigned areas to uphold security. Secured exit doors and windows after operations to prevent unauthorised access. Checked surveillance cameras to identify disruptions or unlawful acts. Investigated suspicious individuals to resolve potential security issues. Responded to alarms by assessing and addressing each situation. Assisted individuals in distress during emergencies. Apprehended and detained offenders according to legal protocol until authorities arrived. Submitted reports detailing daily surveillance activity and key occurrences.
• Responded to alarms by assessing and addressing situations. Provided assistance to individuals in need. Apprehended and detained perpetrators according to legal protocol until authorities arrived. Submitted reports detailing daily surveillance activity and key occurrences.

• Supervised and trained housekeeping staff, scheduling and assigning tasks to optimise workflow.
• Ensure all rooms and common areas are cleaned and maintained to high standards.
• Conducted quality control checks, ensuring adherence to established cleanliness standards.
• Develop and implement cleaning procedures and protocols.
• Monitor and ensure compliance with occupational health and safety standards.
• Resolve customer complaints related to housekeeping services.
• Managed inventory of cleaning supplies and equipment, overseeing requisitions for timely restocking.
• Collaborate with other departments to ensure facilities are maintained to high standards.
• Address maintenance issues and report to the maintenance department.
• Perform administrative tasks such as timecards, attendance, and payroll.

• Replenished supply inventories according to company guidelines. Maintained clean and safe working environment in compliance with government regulations. Managed store layout, supervised staff, and recorded sales. Received, counted, and stored supplies while performing stock duties like returning, packing, labelling, and pricing goods. Inspected deliveries for discrepancies or damage.
• Reported damaged inventories for record-keeping and reimbursement. Rotated stock and disposed of surplus and expired items. Coordinated freight and movement of equipment, ensuring organised allocation of inventory in warehouse and store. Cross-verified monthly reports and ensured proper completion of documentation for orders and purchases.

• Led a team of employees and managed the receiving, sticking, item slotting, and selecting, shipping, and efficiency of the warehouse as well as preparing the next production team for the upcoming shift.
• Ran scheduled reports and pulled additional reports from DCMs as needed to support warehouse team activities.
• Participated in strategic workshops to determine the vision, mission statements, objectives, and goals of strategic procurement groups and created presentations to share this information with the upper management.
• Worked side by side with my team to assure the proper handling of any issues, concerns, and goals within the company.
• Assisted in the training and management of small groups of employees to help maintain the inventory for the warehouse.

• Involved in moving stock around manually and carrying out all orders effectively.
• Preparing deliveries for the van drivers to take out.
• Working as a part of a team in a busy distribution time under the guidance of warehouse supervisor or manager.
• Labeling goods that have arrived at the warehouse.
• Removing Hazardous products from the warehouse.
• Accurately updating all data into computer system.
• Occasionally delivering stock to retail outlets.

• The high discipline and the entire loyalty to my country. Working under high-level pressure and handling all matters in calm and wise way. Leadership and great responsibility and always looking for the best in performance.
• Respecting and full loyalty to my leadership of different levels.