Yatish Thakkar
Data Center Engineer - Advanced
Abu Dhabi
Summary
Professional with 18+ years of overall experience in IT industry and 13 years in Data Centre Operations. Possessing excellent interpersonal and organizational skills with proven abilities in Process Management, Team Management and managing large, complex and mission critical environments. Proficient knowledge in IT as well as non IT infrastructure. Competent in problem solving and analytical skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
5
5
Certifications
Work History
Data Center Engineer - Advanced
Injazat Data Systems
Abu Dhabi
01.2018 - Current
- Ensuring 100% availability of the Data Centre Infrastructure for the Primary and the DR site including critical MDF and IDF Rooms.
- Working closely with the Network Management, Windows server management, IBM server management and Infrastructure tools team to host their equipment’s and ensure timely deployment.
- Design new upcoming Data Centre and Critical rooms for optimal space, power and cooling efficiency.
- Defining Preventive Maintenance schedule for the DC components and ensuring adherence to the same.
- Vendor Management - Carrying out Meetings with vendors to evaluate their performance and review of periodic vendor evaluation sheet.
- Work closely with OEM’s to deploy and configure Data Centre Infrastructure Management (DCiM) softwares like Rizone (Rittal) and Struxware (APC).
- Ensure all critical documents like Capacity plan, Floor layouts, Rack layouts and Power schedules are maintained and updated with version control.
- Ensuring AMC of all critical components in the Data Centre.
- Work with Project team to test the integrity of new data centre and acceptance in the operations phase.
Operations Specialist - Data Centre
C4 Advanced solutions LLC
Abu Dhabi
12.2014 - 12.2017
- The job role defined remained equivalent to the present role as the services provided for the customer were migrated to Injazat Data Systems.
Manager -Data Centre Operations & Service Delivery
Nelco Ltd
Mumbai
12.2011 - 10.2014
- Ensuring 24x7 availability of the DC Infrastructure and Operations team.
- Maintaining 100 % uptime of the DC infrastructure at Nelco.
- Responsible for the operations and deployment of Critical Facility Management services based on Machine 2 Machine (M2M) platform.
- Member of core team in Central Monitoring Station project to conceptualize, design and implement M2M solution for one of the leading private banks in India.
- Ensure adherence to ISO 27001:2005 and ISO 20000 standards for DC & M2M NOC operations team
- Assisting sales team by carrying out data centre & M2M NOC visits for prospect customers.
- Identifying service improvement plans to enhance the features provided by Critical Facility management product.
- Adherence with zero increment to the Annual Business Plan for the respective financial year.
Team Head - Data Center
Pidilite Industries
Mumbai
11.2010 - 12.2011
- Ensuring 100 % uptime for the Data Centre Infrastructure.
- Optimizing infrastructure by implementation of VMware (80 % of total servers were migrated from physical to virtual environment).
- Storage optimization by consolidation of existing storages on Netapp 3240.
- Ensuring 100 % weekly and monthly backup on tape and shifting to offsite location for storage.
- Understanding the application load and doing capacity planning for the same.
- Testing and evaluating new products, carrying out POC's for DC infrastructure.
- Reviewing root cause analysis for the inflow of complaints, thus understanding the most affected areas and presenting same to management with corrective actions.
- Defining and reviewing matrix like Quality Indicators, Daily Checklist and Data Centre Capacity Planning.
Manager - Global Infrastructure Operations
Sify Technologies Ltd
Mumbai
04.2005 - 11.2010
- Ensuring 24x7 availability of the DC Infrastructure and Operations team.
- Leading an Operations team form different background like Systems, Network, Infrastructure and BMS working towards a common customer deliverable of 100 % uptime for services offered by the Data Centre.
- Handling technical escalations raised by L2 engineers and customers.
- Maintaining adherence to ISO 9001:2008, ISO 27001:2005 and ISO 20000 standards.
- Recommending the infrastructure optimization improving Power Utilization Efficiency (PUE) for the Data Center.
- Vendor Management - Coordinating with vendors to evaluate their performance and review of monthly vendor evaluation sheet.
- Review of MTTR/TAC/MIS analysis reports for performance measurement of each individual in the team.
- Ensuring adherence to preventive maintenance schedule and business continuity plan.
- Reviewing of data centre monthly reports for customers and track SLA level is met for deliverables.
- Carrying out internal integrated audit for ISO 9001:2008, ISO 27001:2005 and ISO 20000 standards.
Customer Support Engineer
Hathway Cable and Datacom Ltd
Mumbai
01.2004 - 04.2005
- Troubleshooting problems related to VOIP, and internet connectivity
- Troubleshooting virus related problems in network.
- Configuring routers as per client’s requirements.
- Troubleshooting of hardware proxy, Modems and NATing devices.
- Setting up firewalls & internet connection sharing devices.
- Monitoring of network health, scheduled and proactive network health alerts to related departments maintaining 99% uptime and customer satisfaction.
- Providing personalized client servicing and monitoring critical customers
Education
Bachelor of Engineering - Electronics And Telecommunication
Vivekanand Enducation Societys Engineering College
Mumbai 03.2000 - 03.2004
Skills
Data Center Design and Build
undefinedCertification
ITIL 4
Timeline
ITIL 4
11-2022
Certified Data Center Specialist CDCS
10-2018
Certified Data Center Professional CDCP
06-2018
Data Center Engineer - Advanced
Injazat Data Systems
01.2018 - Current
Operations Specialist - Data Centre
C4 Advanced solutions LLC
12.2014 - 12.2017
Manager -Data Centre Operations & Service Delivery
Nelco Ltd
12.2011 - 10.2014
Team Head - Data Center
Pidilite Industries
11.2010 - 12.2011
ISO 27001:2005 (ISMS) IRCA certified Lead Auditor
06-2010
Six Sigma – Green Belt
06-2009
Manager - Global Infrastructure Operations
Sify Technologies Ltd
04.2005 - 11.2010
Customer Support Engineer
Hathway Cable and Datacom Ltd
01.2004 - 04.2005
Bachelor of Engineering - Electronics And Telecommunication
Vivekanand Enducation Societys Engineering College
03.2000 - 03.2004
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