Yazan Abu Alhaija
Sr. Sales Engineer
Abu Dhabi
Summary
Knowledgeable Sr. Sales Engineer with strong background in sales engineering, bringing valuable experience in driving revenue growth and securing key accounts. Leveraged technical expertise to develop innovative solutions that met client needs and exceeded expectations. Demonstrated proficiency in client relationship management and technical product presentations.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Senior Sales Engineer
ALDES Middle East
04.2023 - Current
- Identifying new prospects and Developing and maintaining relationships with key clients.
- Ensuring technical back-up, and assisting junior sales engineers.
- Increased sales revenue by identifying new market opportunities and implementing targeted sales strategies.
- Collaborated with sales and engineering to meet and exceed revenue targets.
- Managed complex technical projects from initiation to completion, ensuring timely delivery and client satisfaction.
- Investigated competitor technical specifications, product data and industry standards and continually developed knowledge of product offerings.
- Streamlined the sales process with effective communication, negotiation, and closing techniques for optimal results.
- Developed strong client relationships for long-term business growth and customer satisfaction.
- Built relationships through exceptional client service delivery and maintained productive networks to support business development.
- Implemented innovative lead generation tactics which resulted in an expanded pipeline of potential customers.
- Delivered compelling product presentations and demonstrations to prospective clients, showcasing unique features and benefits.
MEP Project Manager
Elctrosmart
06.2018 - 09.2022
- Oversaw contract negotiations with subcontractors, ensuring favorable terms for all parties involved.
- Implemented innovative problem-solving techniques to address unforeseen challenges during construction phase.
- Mentored junior engineers on the team, fostering professional growth and skill development within the organization.
- Reduced overall project costs by implementing effective budgeting and cost management strategies.
- Ensured timely completion of projects through diligent scheduling and resource allocation.
- Coordinated with site personnel, clients and local government officials to achieve on-time project delivery.
- Prepared detailed project estimates and reports for management review.
- Established and maintained relationships with vendors to source affordable and high quality materials and equipment for construction projects.
- Conducted critical pre-installation conferences with general contractors, subcontractors, consultants, and manufacturer's representatives.
- Ensured compliance with local regulations regarding the use of CCTV equipment by staying informed about changes in laws or guidelines affecting the industry.
MEP Project Engineer
Saudi Bin Laden Group
03.2016 - 03.2018
- Provided technical expertise throughout all phases of the project, ensuring accurate execution of designs and specifications.
- Maintained records for each project and engineering discipline.
- Evaluated change order requests in response to out-of-scope work activities.
- Negotiated contracts with vendors to secure advantageous terms, contributing to cost savings.
- Worked alongside project managers during construction phases of new facilities to ensure proper integration of access control infrastructure into overall building design.
- Coordinated with other security professionals, integrating CCTV systems seamlessly into broader security plans as needed.
- Spearheaded the successful integration of third-party systems into existing BMS infrastructure, ensuring seamless communication and data sharing between platforms.
Sr. Sales Engineer
SENDAN International Co
02.2014 - 02.2016
- Exceeded annual sales targets through diligent prospecting, relationship-building, and closing of key deals.
- Proposed technical solutions and developed prototypes that addressed customer requirements and generated sales.
- Mentored junior sales engineers, sharing expert knowledge and best practices for success in the role.
- Provided exceptional customer service throughout the entire sales cycle, resulting in increased client retention rates.
- Investigated competitor technical specifications, product data and industry standards and continually developed knowledge of product offerings.
- Developed strong client relationships for long-term business growth and customer satisfaction.
- Built relationships through exceptional client service delivery and maintained productive networks to support business development.
- Implemented innovative lead generation tactics which resulted in an expanded pipeline of potential customers.
Sales Engineer
SENDAN International Co
12.2011 - 02.2014
- Gained customer acceptance by demonstrating cost reductions and operations improvements.
- Provided technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.
- Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations and product demonstrations.
- Captured opportunities for additional sales during project implementation and rollout with existing accounts.
Sales Engineer
PAN EAST
09.2010 - 11.2011
- Improved overall customer satisfaction by proactively addressing concerns and resolving issues in a timely manner, demonstrating a commitment to exceptional service.
- Wrote detailed technical documentation for company products.
- Gained extensive knowledge of products and services to provide best-in-class sales engineering solutions.
- Delivered technical presentations matching audience level of expertise to explain products and services to customers.
Education
Bachelor of Science - Electrical Engineering (power)
Tafila Technical University
Tafila, Jordan 05.2006 - 09.2010
Skills
Sales strategy development
Expertise in product features and benefits
In-depth technical knowledge
Effective problem resolution
Effective listening
Strategic business development
Strategic negotiation skills
Effective communication
Strategic leadership
Operational oversight
Effective team collaboration
Timeline
Senior Sales Engineer
ALDES Middle East
04.2023 - Current
MEP Project Manager
Elctrosmart
06.2018 - 09.2022
MEP Project Engineer
Saudi Bin Laden Group
03.2016 - 03.2018
Sr. Sales Engineer
SENDAN International Co
02.2014 - 02.2016
Sales Engineer
SENDAN International Co
12.2011 - 02.2014
Sales Engineer
PAN EAST
09.2010 - 11.2011
Bachelor of Science - Electrical Engineering (power)
Tafila Technical University
05.2006 - 09.2010