Yazan Al Jayousi
Dubai
Summary
Motivated and detail-oriented Network Security graduate with hands-on experience in IT support, system administration, and financial technology environments. Skilled in troubleshooting hardware, software, and network issues, maintaining IT infrastructure, and ensuring system security. Proven ability to deliver technical support, monitor security protocols, and assist in the implementation of finding solutions. Gained valuable practical experience through internships and full-time roles at leading UAE organizations. Committed to continuous learning, with a strong focus on providing secure, efficient, and reliable IT services.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
IT Intern
Tahseel Information Technology
Sharjah
12.2024 - Current
- Assisting in the maintenance and support of the company's IT infrastructure, including servers, networks, and internal systems
- Supporting the implementation and testing of financial technology solutions to ensure seamless client integration.
- Providing technical support and troubleshooting for hardware, software, and network-related issues.
- Monitoring security protocols to ensure data protection and compliance with IT policies.
- Gaining hands-on experience with electronic payment systems, revenue management platforms, and finding solutions.
- Collaborating with cross-functional teams to streamline IT processes and improve system efficiency.
IT Support Specialist
Sharjah Book Authority
Sharjah
02.2024 - 12.2024
- Provided technical support for hardware, software, and network-related issues for internal users.
- Maintained and monitored IT infrastructure including servers, printers, and networking devices.
- Assisted in system upgrades, software installations, and troubleshooting technical problems.
- Ensured smooth day-to-day IT operations and delivered timely resolutions to user issues.
- Supported cybersecurity practices by monitoring systems and applying security protocols.
Information Technology Intern
Sharjah Book Authority
Sharjah
09.2023 - 01.2024
- Assisted the IT team with troubleshooting, user support, and routine maintenance of IT systems.
- Supported the setup and configuration of hardware and software across departments.
- Collaborated with cross-functional teams to develop comprehensive IT strategies aligned with business objectives.
Education
Bachelor - Network Security
American University in The Emirates
Dubai, United Arab Emirates 09.2018 - 02.2024
Skills
Problem Solving
Risk Assessment
Python
Ethical Hacking
Vulnerability Assessment
undefinedCourses Certifications
- CompTIA Security+, in progress, CompTIA
- Certified Ethical Hacker (CEH), in progress, EC Council
- Getting Started with Threat Intelligence and Hunting, IBM
- Cybersecurity Fundamentals, IBM
Extracurricular Activities
Participated in a hands-on workshop focused on network protocol analysis using Wireshark, gaining practical skills in packet capture and network troubleshooting. Engaged in a workshop on network scanning and security assessments using Nmap, learning various scanning techniques and interpreting results for vulnerability identification. Attended a workshop on Cisco Packet Tracer, enhancing understanding of network configurations, topologies, and troubleshooting through network simulation and design.
Timeline
IT Intern
Tahseel Information Technology
12.2024 - Current
IT Support Specialist
Sharjah Book Authority
02.2024 - 12.2024
Information Technology Intern
Sharjah Book Authority
09.2023 - 01.2024
Bachelor - Network Security
American University in The Emirates
09.2018 - 02.2024
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