Summary
Overview
Work History
Education
Skills
References
Timeline
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Yazan Yousef

Zone Manager
Dubai

Summary

Detail-oriented and organized Property & Zone Manager with extensive experience overseeing large-scale real estate portfolios across residential, commercial, and retail sectors. Skilled in driving regional operations, implementing strategic initiatives, and optimizing performance. Demonstrated excellence in team leadership, asset management, and customer satisfaction.

Overview

10
10
years of professional experience
2
2
Languages

Work History

Zone Manager – Assets Management

Dubai Developments – Deira & Bar Dubai Zone Portfolio
03.2023 - Current
  • - Lead the management and strategic oversight of a 4000-unit portfolio in the Deira Zone, ensuring operational excellence and tenant satisfaction across residential and commercial properties.
  • - Supervise and coordinate the performance of property managers, brokers, administrators, and technical/maintenance teams to ensure consistent service delivery and compliance with company standards.
  • - Develop and implement strategic asset management plans to improve profitability, occupancy, and long-term value of the portfolio.
  • - Review and align rental pricing with market trends through regular market research and competitive analysis.
  • - Manage budgets for all properties under supervision, including income forecasting, cost control, and cash flow monitoring.
  • - Resolve escalated tenant issues and personally handle VIP tenants and corporate leads to ensure premium service delivery.
  • - Conduct inspections and prepare reports on property conditions, safety compliance, and performance metrics.
  • - Oversee lease enforcement, legal compliance, and coordination with legal advisors on evictions or disputes.
  • - Ensure compliance with RERA regulations and contribute to risk mitigation by maintaining robust operational policies.
  • - Implement building security upgrades and preventative maintenance programs across all sites.
  • - Track and optimize portfolio KPIs, using data analysis to guide operational and financial improvements.

Property Manager

Dubai Developments – Karama Area
03.2020 - 03.2023
  • - Manage leasing and operations for a mixed-use portfolio (residential, commercial, and retail), ensuring optimal occupancy and tenant satisfaction.
  • - Maintain properties by conducting daily inspections and issuing reports covering civil, HSE, and building systems observations.
  • - Enforce lease terms, occupancy policies, and tenant rules while resolving tenant complaints professionally.
  • - Prepare and implement annual budgets, manage expenditures, monitor variances, and initiate corrective financial actions.
  • - Coordinate with contractors and issue/accept work permits to ensure proper maintenance and timely repairs.
  • - Conduct market research and rental rate analysis to establish competitive pricing strategies.
  • - Lead tenant acquisition efforts through advertising, property showings, and tenant referrals.
  • - Ensure building safety by supervising maintenance and repairs, managing fire and safety systems, and coordinating with security providers.
  • - Collaborate with marketing teams for property announcements and branding.
  • - Draft lease agreements, renewal letters, and termination notices in line with legal and company standards.
  • - Prepare and present regular reports analyzing property performance, rental trends, and occupancy rates.
  • - Train and supervise the facilities team (security, cleaning, MEP, and general maintenance staff) to maintain service standards.

Property & Leasing Manager

Tiger Group
05.2016 - 10.2019
  • - Managed diverse property portfolios on behalf of various investors.
  • - Oversaw property snagging, leasing, and maintenance for new and existing buildings.
  • - Implemented cost-effective strategies to enhance ROI and tenant satisfaction.
  • - Coordinated with service providers and generated monthly asset management reports.
  • - Managed residential and commercial communities both on-site and off-site.
  • - Conducted condition reports for property entry/exit and coordinated tradesmen for repairs.

Assistant Leasing Manager

Tiger Group Company
06.2015 - 05.2016
  • - Handled leasing of all vacant commercial and residential units.
  • - Scheduled property viewings and managed lease agreements.
  • - Monitored rental collections, arrears, and contract renewals.
  • - Supervised facility teams including security, MEP, and maintenance crews.
  • - Issued termination, expiry, and renewal notices in compliance with legal standards.

Education

Bachelor of Accounting - Accounting

Mutah University
Jordan
01.2015

Skills

- Property & Lease Management
- Operations Management
- Business & Strategic Planning
- Pricing Strategy & Revenue Optimization
- MS Office EPMS Yardi
- Team Leadership & Staff Development
- Analytical & Problem-Solving Skills
- Excellent Communication & Customer Relations
- In-depth Knowledge of RERA Laws

References

References available upon request

Timeline

Zone Manager – Assets Management

Dubai Developments – Deira & Bar Dubai Zone Portfolio
03.2023 - Current

Property Manager

Dubai Developments – Karama Area
03.2020 - 03.2023

Property & Leasing Manager

Tiger Group
05.2016 - 10.2019

Assistant Leasing Manager

Tiger Group Company
06.2015 - 05.2016

Bachelor of Accounting - Accounting

Mutah University

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Yazan YousefZone Manager