Yazan Izzat Mohammad Qandil
Dubai,UAE
Summary
Looking forward to obtain a suitable position in a reputable institution around my studies in order to enhance my professional experiences, maximize my skills, and utilize my educational experience in the field of work, in a way that enables me to make a positive contribution.
Overview
22
22
years of professional experience
Work history
Clinical Application Manger-TrakCare System
Aster DM Healthcare-Medacare Hospital and Centres
Dubai, UAE
12.2021 - Current
- Troubleshot malfunctions with clear logic to resolve issues with speed and precision.
- Provided quick line support for timely ticket resolution.
- Monitored new and emerging products to provide technical guidance on upgrades and updates.
- Responded to ticket requests quickly and helpfully to deliver excellent customer service.
- Ran training sessions to educate staff on new software and systems for improved understanding.
- Coordinated communications between staff and technical teams to maintain smooth operations.
- Monitor physicians and nurses EMR adaptability to provide timely and efficient training to reduce patient
care disruption. - Monitor proper data entry by health care professionals to ensure a precise hospital database that will be
used for administrative purposes (audit, statistics, review, and reporting). - Develop or deliver training programs for health information technology, creating operating manuals as
needed. - Implement or evaluate health information technology applications, tools, processes or structures to assist
nurses, physicians, and clinical support staff with data retrieval. - Provided support, education and training to increase user confidence navigating IT systems.
- Supported implementation of company-wide technological changes and updates.
- Set-up new users with IT systems and equipment, offering further support and guidance to new starters.
- Prepared documentation and training manuals for users and other consultants.
- Presented technical solutions clearly in written or oral reports to enhance understanding.
- Delivered first-line support to troubleshoot, diagnose and resolve issues with company software.
- Analysed and provided immediate solutions for medical record problems.
- Implemented hospital medical records reviews and quality assurance programs.
Senior clinical application specialist
EHS-Hakeem
Amman, Jordan
10.2015 - 12.2021
- Prepare scouting report and the project needs of all HW and Medical Equipment.
- Troubleshot malfunctions with clear logic to resolve issues with speed and precision.
- Prepare scouting report and the project needs of all HW and Medical Equipment.
- Gathering requirements, documents the gathered information, validate gathered requirements, and prepare the CSWF report.
- Prepare and updated standard FSWF and upload to the share point, validate the report for internal approval.
- Test the configuration of the system as per the approved DOWs once the SW team finalizes the configuration.
- Conduct functional testing as per approved testing scenarios and documenting the results of the testing.
- Prepare Go-Live plan.
- Automation and adoption measurement, obtain filled competency by the trainer.
- During end user training nominate super users or TOT and share it with the PM, conduct intensive training for TOTs.
- Conduct User Acceptance Testing of the configured system as per EHS project implementation methodology with the Client.
- Document and confirm all projects deliverables which includes MOM, WFs reports, training attendance sheet and competences sheet.
- Provide on-job support to clients during go-live phase and upload the signed competency sheets.
Clinical Instructor
Al Zaytooneh University of Jordan
Amman, Jordan
10.2009 - 11.2015
- Directs, manages and evaluates student learning in the clinical setting
- Prepares clinical teacher assistants and preceptors for their teaching activities and approaches specific to the level of the learner and course's outcomes
- Assists the student in integration of theory and practice, specific to the course's learning activities and level of the learner
- Evaluates the student's development of clinical reasoning skills
- Participates as a member of the course team in the course's development and evaluation activities with the lead faculty
- Provides timely and ongoing feedback to the lead faculty regarding individual student and group performance in accomplishment of the course's outcomes
- Evaluates clinical teacher assistants and preceptors for their teaching effectiveness and provides feedback to the lead faculty
- Collaborates with the unit manager and staff so that the presence of students and their activities are supportive of the unit's goals and needs.
Registered staff nurse
Shikh Khalifa Medical City SKMC
Abu Dhabi, UAE
06.2006 - 09.2009
- Writing and implementing care plans through tasks such as preparing patients for operations, wound treatment and monitoring pulse, blood pressure and temperature
- Observing and recording the condition of patients; checking and administering drugs and injections
- Setting up drips and blood transfusions
- Assisting with tests and evaluations, as well as carrying out routine investigations;
- Responding quickly to emergencies
- Planning discharges from hospital
- Communicating with and relieving the anxiety of patients and their relatives
- Advocating on behalf of patients, maintaining patient records.
Nurse in charge
Istiklal Hospital
Amman, Jordan
12.2004 - 11.2005
- Assessing and planning nursing care requirements
- Providing pre- and post-operation care
- Monitoring and administering medication and intravenous infusions
- Taking patient samples, pulses, temperatures and blood pressures
- Writing records
- Supervising junior staff
- Organizing workloads
- Providing emotional support to patients and relatives
- Provide CPR and first aid
Registered staff nurse
Zayed Military Hospital
Abu Dhabi, UAE
10.2003 - 10.2004
- Assist and provide medical care and support to Army members
- Perform tests, provide medications, take injections and assist during surgery
- Perform pre and post-surgery care
- Monitor the patient's vital signs and health condition after surgery
- Interview patient about their medical history
- Gather, evaluate and use patient's information for treatment purposes
- Treat wounds and injuries
- Teach soldiers who to prevent and treat injuries
- Order and maintain medical utensils and equipment
- Keep inventory for medicine and prescriptions
- Keep track records for each patient.
Registered staff nurse
Amman Surgical Hospital
Amman, Jordan
07.2001 - 10.2003
- Provides direct patient care utilizing the nursing process within established hospital, divisional and unit specific policies and procedures, standards, protocols.
- Demonstrates knowledge and clinical assessment skills appropriate to clinical area.
- Takes direct and appropriate action in urgent and emergency situations.
- Documents all assessments, interventions and other pertinent information in the patient's health care record in a timely and ongoing manner.
- Promotes continuity of patient care through oral and written communication.
Education
Master of Business Administration - Business
Middle East University
Amman-JordanBachelor's degree - Nursing
Al Zaytooneh University of Jordan
Amman-JordanTawjihi Scientific Stream -
Al Etihad High School
Amman-JordanSkills
- Staff education and training
- Troubleshooting proficiency
- Application support
- Outlook
- Data entry
- Good communication skills and a good team player also able to lead one as will
- Excellent time management
- Microsoft Office
Additional Information
- The Training of Trainers (ToT) Course- 2013
- National Training of Trainers Institute
- Al-Balqa Applied University International
Languages
English
Fluent
Arabic
Native
Timeline
Clinical Application Manger-TrakCare System
Aster DM Healthcare-Medacare Hospital and Centres
12.2021 - Current
Senior clinical application specialist
EHS-Hakeem
10.2015 - 12.2021
Clinical Instructor
Al Zaytooneh University of Jordan
10.2009 - 11.2015
Registered staff nurse
Shikh Khalifa Medical City SKMC
06.2006 - 09.2009
Nurse in charge
Istiklal Hospital
12.2004 - 11.2005
Registered staff nurse
Zayed Military Hospital
10.2003 - 10.2004
Registered staff nurse
Amman Surgical Hospital
07.2001 - 10.2003
Master of Business Administration - Business
Middle East University
Bachelor's degree - Nursing
Al Zaytooneh University of Jordan
Tawjihi Scientific Stream -
Al Etihad High School
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