YAZID BOUMALI
Travel Sales Consultant
Dubai,Dubai
Summary
Sales-oriented travel expert with excellent administrative skills and experience working for well-known agencies. Proven expertise in customer service and in resolving conflicts. Provide exceptional service and quality obtained from years of hands-on experience in corporate travel industry.
Overview
3
3
Languages
8
8
years of professional experience
Work History
Travel Sales Consultant
ALSHAMSI TRAVELS
Dubai, UAE
10.2018 - Current
- Selling company products and offers.
- Handling ticket related queries including booking, issuing, reissuing, cancellation, refunds on Central Reservation System (CRS) ‘Galileo’.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Informed clients of travel policies and utilized preferred vendors to maximize company profits
- Making online booking for low cost carriers.
- Managing inbound and Outbound hotel bookings.
- Arranging Inbound/outbound tours.
- Attending client’s queries via phone, personally and emails.
- Provide customer support to the client.
- Arranging UAE Visa.
- Arranging travel for business and vacation customers.
- Determining customers’ needs and preferences, such as schedules and costs.
- Plan and arrange tour packages, excursions, and day trips.
- Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Implemented automated office systems, optimizing client and data communications as well as records management.
- Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
Travel Sales Consultant
DJENA TOURS
CONSTANTINE, ALGERIA
11.2015 - 08.2018
- Selling company products and offers.
- Handling ticket related queries including booking, issuing, reissuing, cancellation, refunds on Central Reservation System (CRS) ‘Galileo’.
- Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Informed clients of travel policies and utilized preferred vendors to maximize company profits
- Informed clients about their trip will be like, including giving details on required documents, such as passports or visas.
- Arranged alternative booking arrangements if changes arise before or during the trip.
- Attended client’s queries, made on the phone, personally and through emails.
- Provide customer support to the client.
- Arranged group travel from Algeria to other countries as a travel coordinator.
- Determined customers’ needs and preferences, such as schedules and costs.
- Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
- Assisted for Schengen visa, Turkish visa, UAE visa, UK visa and other countries as well.
- Developed process improvements and long-term business strategies through analysis of customer feedback.
Travel Sales Consultant
GALAXY TOURS
CONSTANTINE, ALGERIA
10.2014 - 10.2015
- Selling company products and offers
- Handled all ticket related queries including booking, issuing, re-issuing, cancellation, refund, etc.On Central Reservation System (CRS) ‘Amadeus.
- Arranged travel accommodations for groups, couples, executives and special needs clients.
- Managed Hotel bookings-In bound /Out bound.
- Attended client’s queries, made on the phone, personally and through emails.
- Arranged group travel from Algeria to other countries as a travel coordinator.
- Assisted for Schengen visa, Turkish visa, UAE visa, UK visa and other countries as well.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.
- Informed clients of travel policies and utilized preferred vendors to maximize company profits
Sales Associate
AL MORJANA JWELLERS
CONSTANTINE, ALGERIA
08.2012 - 09.2014
- Dealt with Customer.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Assisted customers select good and reasonable designs.
- Provided customer service to the client.
- Engaged with customers to effectively build rapport and lasting relationships.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Maintained records related to sales, returns and inventory availability.
Education
High School Diploma -
Youghourtah
ConstantineNo Degree - TOURISME
ITM STUDIA
CONSTANTINESkills
Amadeus
undefinedAdditional Information
- Visa Status: , Employment Visa
- DOB : 21 / 8 / 1992
Timeline
Travel Sales Consultant
ALSHAMSI TRAVELS
10.2018 - Current
Travel Sales Consultant
DJENA TOURS
11.2015 - 08.2018
Travel Sales Consultant
GALAXY TOURS
10.2014 - 10.2015
Sales Associate
AL MORJANA JWELLERS
08.2012 - 09.2014
No Degree - TOURISME
ITM STUDIA
High School Diploma -
Youghourtah
Similar Profiles
Mike ElesterioMike Elesterio
Private Caregiver at Saeed Abdullah Gaith AlshamsiPrivate Caregiver at Saeed Abdullah Gaith Alshamsi
Melanie EriñoMelanie Eriño
Nanny/Housekeeper at Kanna AlshamsiNanny/Housekeeper at Kanna Alshamsi
ABEER ALSHAMSIABEER ALSHAMSI
Personal Trainer at ABEER ALSHAMSIPersonal Trainer at ABEER ALSHAMSI