Maya Bela Roswita

Greeted guests in a friendly and professional manner, taking orders accurately.

Performed opening and closing duties such as restocking supplies, cleaning work areas and setting up the dining room for next day's business.

Successfully handled large parties or groups of diners simultaneously in a fast paced environment.

Assisted with menu selections, offering helpful suggestions when needed.

Prepared and presented final bill and collected cash or credit card payments.

Collaborated with kitchen staff on food preparation, ensuring meals were served quickly and correctly.

Greet guests warmly and ensure a welcoming dining experience by being attentive, polite, and professional at all times.

Accurately take food and beverage orders, enter them into the POS system, and confirm guests' dietary or allergy concerns.

Take food and beverage orders accurately and serve them promptly, ensuring guest satisfaction and adherence to service standard

Prepare and mix a variety of alcoholic and non-alcoholic beverages according to standard recipes and guest preferences.

Work closely with kitchen staff, fellow service team members, and supervisors to ensure smooth daily operations.

Gain knowledge of hotel service protocols, grooming standards, and guest experience expectations at an international hospitality brand.

Practice clear and polite communication with guests and team members to build confidence in a service environment.

Work alongside experienced team members to understand coordination between kitchen and service departments.

Learn proper serving techniques, food hygiene, and safety procedures under supervision.

Support senior staff in taking and delivering food and beverage orders, while gaining experience in using POS systems.

Learn to greet and interact with guests politely and professionally to support a pleasant dining experience.

Support senior waitstaff in taking, delivering, and clearing food and beverage orders while observing hotel procedures.

Help prepare and organize dining areas before and after service, including setting tables and arranging utensils.

Gain knowledge of the hotel's food and beverage offerings to confidently assist guests and support upselling efforts.

Develop hospitality skills through hands-on experience, guided by supervisors and mentors in a real hotel environment.