Summary
Overview
Work history
Education
Languages
Affiliations
Timeline
Generic
YEABSRA Bogale Mengesha

YEABSRA Bogale Mengesha

DUBAI ,UAE

Summary

Friendly and enthusiastic Waitress adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.

Goal-focused Waitress well-versed in gastropub and restaurant settings. Driven to go above and beyond to satisfy customers, improve operations and support team members. Veteran professional skilled in maximising patron turnover without sacrificing service.

Overview

1
1
year of professional experience

Work history

Waitress

Darik Restaurant
Addis Ababa , Ethiopia
10.2023 - 07.2024
  • Optimised workflow in busy periods through successful coordination with the kitchen staff.
  • Ordered and stocked beverage supplies, maintained availability of popular drinks.
  • Provided recommendations on specials or seasonal offerings for increased sales revenue.
  • Maintained clean and organised dining area for customer comfort.

Call center operator

international clinical laboratories
Addis Ababa, Ethiopia
05.2023 - 09.2023
  • Assisted in training new staff members, fostering a supportive work environment.
  • Used persuasive selling techniques to promote company products and services successfully.
  • Documented all phone interactions for record keeping and quality control purposes.
  • Utilised multi-line telephone systems for efficient call handling.

Education

Primary Education
Ethiopia

Languages

amharic
Proficient (C2)
English
Upper intermediate
Arabic
Beginner

Affiliations

  • Community Involvement
  • Learning Different Languages
  • Sports
  • Reading
  • Travel

Timeline

Waitress

Darik Restaurant
10.2023 - 07.2024

Call center operator

international clinical laboratories
05.2023 - 09.2023

Primary Education
YEABSRA Bogale Mengesha