YEABSRA Bogale Mengesha
DUBAI ,UAE
Summary
Friendly and enthusiastic Waitress adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.
Goal-focused Waitress well-versed in gastropub and restaurant settings. Driven to go above and beyond to satisfy customers, improve operations and support team members. Veteran professional skilled in maximising patron turnover without sacrificing service.
Overview
1
1
year of professional experience
Work history
Waitress
Darik Restaurant
Addis Ababa , Ethiopia
10.2023 - 07.2024
- Optimised workflow in busy periods through successful coordination with the kitchen staff.
- Ordered and stocked beverage supplies, maintained availability of popular drinks.
- Provided recommendations on specials or seasonal offerings for increased sales revenue.
- Maintained clean and organised dining area for customer comfort.
Call center operator
international clinical laboratories
Addis Ababa, Ethiopia
05.2023 - 09.2023
- Assisted in training new staff members, fostering a supportive work environment.
- Used persuasive selling techniques to promote company products and services successfully.
- Documented all phone interactions for record keeping and quality control purposes.
- Utilised multi-line telephone systems for efficient call handling.
Education
Primary Education
Ethiopia Languages
amharic
Proficient (C2)
English
Upper intermediate
Arabic
Beginner
Affiliations
- Community Involvement
- Learning Different Languages
- Sports
- Reading
- Travel
Timeline
Waitress
Darik Restaurant
10.2023 - 07.2024
Call center operator
international clinical laboratories
05.2023 - 09.2023
Primary Education
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