YEASIN ARAFATH MUNNA
Dubai,UAE
Summary
A highly skilled professional with expertise in telecommunication systems and networking, IT support and troubleshooting, and proficient in computer software and applications. Adept at operating systems including Windows and Linux, with strong research and data analysis capabilities. Demonstrates exceptional graphic design and content creation skills, coupled with strong communication and problem-solving abilities. Committed to leveraging technical skills to drive innovation and efficiency in a dynamic work environment.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
IT Support
Connectix Solutions
Chittagong, Bangladesh
03.2021 - 11.2023
- Coordinated IT support for office equipment and technology issues.
- Provided after-hours IT support for management team members.
- Conducted effective IT support service training for [Number] employees, leading to improved operational efficiency.
Learning Support Assistant
TechWave Solutions
Chittagong, Bangladesh
01.2020 - 02.2021
- Improved student engagement by providing one-on-one support and guidance.
- Developed tailored learning plans for individualised student progression.
- Enhanced classroom environment with creative teaching methods.
Freelance IT Support
Self-Employed
Chittagong, Bangladesh
08.2018 - 12.2019
- Enhanced system functionality by troubleshooting hardware and software issues.
- Provided technical support for improved user experience.
- Optimised network performance with routine system checks.
Education
Bachelor of science - Electronics and Telecommunication Engineering
International Islamic university Chittagong
Chittagong 01.2018 - 04.2023
Skills
- Telecommunication Systems and Networking
- IT Support and Troubleshooting
- Proficient in Computer Software and Applications
- Operating Systems (Windows, Linux)
- Research and Data Analysis
- Graphic Design and Content Creation
- Strong Communication and Problem-Solving Skills
Languages
English
Proficient
C2
Hindi
Proficient
C2
Arabic
Elementary
A2
Certification
- IELTS, Band 6.5
Driving license
UAE Automatic small vehicle
Timeline
IT Support
Connectix Solutions
03.2021 - 11.2023
Learning Support Assistant
TechWave Solutions
01.2020 - 02.2021
Freelance IT Support
Self-Employed
08.2018 - 12.2019
Bachelor of science - Electronics and Telecommunication Engineering
International Islamic university Chittagong
01.2018 - 04.2023
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