YEDU KRISHNAN VG
Sharjah
Summary
Talented Sales Assistant bringing enthusiasm and eagerness to learn new skills with retail sales. Focused on maximizing business success by capitalizing on sales and service opportunities.
Overview
5
5
years of professional experience
Work History
Sales Executive
Al Jas Technical Services
05.2023 - Current
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Monitored customers for signs of security concerns and escalated issues to management.
Customer Service Assistant ( Temporary Role)
Goyal Books
03.2022 - 05.2022
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Answered customer questions about product availability and shipment times.
- Responded to customer calls and emails to answer questions about products and services.
- Communicated with suppliers to maintain updated information regarding status of current orders.
- Refunded money and adjusted bills to resolve customer service or billing complaints.
TRAINEE
THE TRIVANDRUM AIR CARGO
01.2019 - 02.2019
- TERMINAL
- EXPORT/IMPORT AIR CARGO OPERATIONS
- RECEIPT OF CARGO
- WAREHOUSING AND STORAGE
- EXAMINATON PROCEDURES
- RELEASE OF CARGO
Education
Associate of Arts - English Literature
Madurai Kamaraj University
Madurai02.2022
High School Diploma -
CPMS
Banglore02.2022
High School Diploma -
KELTRON
01.2019
IATA IN AIRPORT OPERATIONS -
IATS
Adoor 01.2017
Skills
- Documentation and reporting
- Inbound and outbound calling
- Sales
- Invoicing
- Customer Complaint Resolution
Languages
English
Bilingual or Proficient (C2)
C1
Hindi
Intermediate (B1)
Malayalam
Hobbies
Travelling
Sports (Volleyball)
Timeline
Sales Executive
Al Jas Technical Services
05.2023 - Current
Customer Service Assistant ( Temporary Role)
Goyal Books
03.2022 - 05.2022
TRAINEE
THE TRIVANDRUM AIR CARGO
01.2019 - 02.2019
Associate of Arts - English Literature
Madurai Kamaraj University
High School Diploma -
CPMS
High School Diploma -
KELTRON
IATA IN AIRPORT OPERATIONS -
IATS
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