YE LIN THEIN
Dubai South
Summary
Skilled Junior Food and Beverage Captain with experience in overseeing restaurant operations, managing teams, and providing top-notch customer service. Known for strong leadership skills, ability to streamline processes for improved efficiency, and adeptness in handling challenging situations with diplomacy. Notable success in enhancing dining experiences while optimizing team productivity and business profitability. Motivated professional focused on maximizing customer satisfaction with delicious foods. Effective at training, disciplining and motivating staff to achieve new heights of skill and performance. Proven history in team leadership, group time management and multitasking.
Overview
7
7
years of professional experience
Work History
Junior Food and Beverage Captain
Holiday and Staybridge Suites Hotel, Dubai Al Maktoum Airport, IHG-Ishraq Hospitality Group, Dubai
Dubai
2021.09 - Current
- Enhanced operational efficiency by managing point of sale (POS) systems.
- Implemented efficient systems for inventory stock replenishment
- Maximized guest satisfaction by consistently executing standard protocol for restaurant service
- Enhanced knowledge of food safety protocols, food presentation techniques, and utensil handling for efficient service.
- Demonstrated expertise in matching guest perspective with their beverage needs
- Demonstrated proficiency in handling outlet during operation
- Streamlined cash handling and credit card processing procedures
- Ensured seamless generation and submission of outlet closing reports
Graphic Designer
Graphic Design and Video Editing, Social Media Marketing, Boutique Event Design Creation, Global Aesthetic Co., ltd
Myanmar
2020.05 - 2021.07
- Implemented marketing strategies to attract new customers, including offering discounts through social media ads and flyers.
- Created successful and innovative promotions for property development
- Edited photographs for use in digital media platforms including web banners and social media posts.
- Designed print materials such as brochures, flyers and posters for marketing campaigns.
Food and Beverage Waiter
Chatrium, Sedona, Inya Lake, Park Royal, Grand Mercure, Rose Garden, Pan Pacific, Shangri-La, LOTTE, Novotel Hotel
Myanmar
2018.10 - 2020.03
- Expertise in different hotel serving techniques and strong industry knowledge established me as a well-known figure among peers.
Food and Beverage Waiter
Paradise Dynasty (Singapore Franchise Restaurant)
Myanmar
2017.06 - 2018.08
- Delivered exceptional fine dining experiences to customers.
- Enhanced familiarity with the variety of dishes
- Enhanced guest satisfaction through proficient communication and exceptional service
Education
B.C.Sc (Bachelor of Computer Science) -
University of Computer Studies, Yangon (UCSY)
MyanmarProfessional Food And Beverage Academy - Professional Food And Beverage
Star University
MyanmarAssociate of Arts - Graphic Design
Value Star
MyanmarSkills
- Making Rota, Inventory and Requisitions
- POS and PMS - Input and usage of restaurant and catering software INFRASYS
- A brief knowledge about the property management system OPERA
- Remarkable experience in cash handling and food service
- Proficient and certified with Food Handlers Card and Alcoholic Beverage
- Exceptional knowledge of Host customer service and cash handling policies and procedures
- Outstanding ability to perform various kitchen-related functions
- Providing simple and quick solutions to team members problems and training them by doing so
- Outstanding experience to handle cash in food service environment
- Remarkable knowledge of kitchen equipment's
- Ability to design and comprehend instructions, manage and resolve guest issues, multitask and prioritize work, maintain confidentiality of all information, prevent all issues
- Familiarity in various hotel departments
- POS operation, PMS-Property Management System, Mailing, stocking, order taking, cleanliness
- Interpersonal skills, teamwork, communication, friendly attitude
Personal Information
Title: FOOD AND BEVERAGE CAPTAIN
Languages
Myanmar
First Language
English
Intermediate (B1)
B1
References
References available upon request.
Certification
GRAPHIC DESIGN
FOOD AND BEVERAGE
FOOD AND HEALTH SAFETY
FIRE TRAINING
HIGYNE TRAINING
MICROSOFT OFFICE
Timeline
Junior Food and Beverage Captain
Holiday and Staybridge Suites Hotel, Dubai Al Maktoum Airport, IHG-Ishraq Hospitality Group, Dubai
2021.09 - Current
Graphic Designer
Graphic Design and Video Editing, Social Media Marketing, Boutique Event Design Creation, Global Aesthetic Co., ltd
2020.05 - 2021.07
Food and Beverage Waiter
Chatrium, Sedona, Inya Lake, Park Royal, Grand Mercure, Rose Garden, Pan Pacific, Shangri-La, LOTTE, Novotel Hotel
2018.10 - 2020.03
Food and Beverage Waiter
Paradise Dynasty (Singapore Franchise Restaurant)
2017.06 - 2018.08
B.C.Sc (Bachelor of Computer Science) -
University of Computer Studies, Yangon (UCSY)
Professional Food And Beverage Academy - Professional Food And Beverage
Star University
Associate of Arts - Graphic Design
Value Star
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Work Preference
Work Type
Full TimeContract WorkSimilar Profiles
Swaroop KrishnaSwaroop Krishna
IT Manager at Holiday Inn Al Maktoum Airport HotelIT Manager at Holiday Inn Al Maktoum Airport Hotel
Musharraf MalikMusharraf Malik
Senior Finance executive - Income Auditor at The Address Dubai Marina Hotel At Emaar Hospitality Group LLCSenior Finance executive - Income Auditor at The Address Dubai Marina Hotel At Emaar Hospitality Group LLC
Musharraf MalikMusharraf Malik
Senior Finance executive - Income Auditor at The Address Dubai Marina Hotel At Emaar Hospitality Group LLCSenior Finance executive - Income Auditor at The Address Dubai Marina Hotel At Emaar Hospitality Group LLC