Yesudos Susairaj

BRANDS :

SHE BURGER - 7 Outlets (Dar Wasl, Last Exit, RAK, Al Ain, Riyadh,Nad Al Hammar(Cloud Kitchen), Al Barsha (Cloud Kitchen) - Upscale Casual Dining with Burgers and Asian style Tapas Restaurant.

* KURO - Seasonal Pop up Outdoor Restaurant focusing on seasonal menus ranging from Asian to Mediterranean.

* LIBLIB - Arabic Shawarma Specialty Outlet at The 77 Valley , Al Khawaneej.

* Food Truck and Home Live Catering : Major trending events and personal home live-catering.

Overall Operations Management:

• Managing day-to-day restaurant operations, including opening and closing procedures.
• Ensure compliance with health, safety, and sanitation standards.
• Coordination with kitchen staff, servers, and other employees to maintain efficient workflow.

Staff Management:

• Recruitment, hiring, training, and scheduling restaurant staff.
• Providing leadership, direction, and performance evaluations for employees.
• Fostering a positive and collaborative work environment.

Customer Service:

• Ensuring exceptional customer experiences by maintaining high service standards.
• Addressing customer complaints and concerns in a professional and timely manner.
• Interacting with customers to gather feedback and improve overall service quality.

Financial Management:

• Developing and managing the restaurant's budget, monitoring expenses and revenue.
• Implementing cost-control measures to optimize profitability.
• Analyzing financial reports and make strategic decisions based on financial data.

Inventory and Supplies:

• Managing inventory levels of food, beverages, and restaurant supplies.

Menu Planning and Pricing:

• Collaborating with Brand chef to design, update, and refine the restaurant's menu.
• Setting menu prices that align with food costs and market trends.
• Introducing new dishes and specials to attract and retain customers.

Marketing and Promotion:

• Developing and executing marketing strategies to attract customers and increase sales.
• Utilizing social media, advertising, and promotions to drive business growth.
• Establishing partnerships with local businesses or organizations to enhance visibility.

Quality Control:

• Ensuring consistent food quality and presentation.
• Monitoring kitchen operations to maintain high culinary standards.
• Implement quality assurance processes to uphold guest satisfaction.

Compliance and Regulations:

• Adhering to UAE regulations related to food safety, health, and labor laws.
• Obtaining necessary licenses and permits required for restaurant operations.

Business Development:

• Identifying opportunities for business growth and expansion.
• Developing strategies to increase revenue and customer base.
• Stay updated on industry trends and competition.

Training and Development:

• Providing ongoing training to staff on customer service, food safety, and operational procedures.
• Fostering professional development to enhance employee skills and performance and retaining talents.

Reports and Communication:

• Preparing regular reports for owners.
• Maintaining effective communication with stakeholders, including owners, employees, and suppliers.

* Handling 3 Outlets (GOSSIP - Box Park, Galleria Mall Abu Dhabi, Matajer Al Juraina , Sharjah. )

* Food Trucks - 3 Food trucks for events

* School Catering - 5 Schools kids catering daily basis.

Pre opening for 2 Applebees - Dubai Festival City & Al Majaz Sharjah.

Airest Group (Currently Lagardier ), Italian Cafe with Airport style operations.

Handled 3 Outlets,

Outdoor Cafe, Ski indoor Cafe on the slopes, Ski Cafe indoor.

Been a part of the pre opening team with Chef Girogio Locatelli.

Opened a 280 cover restaurant RONDA LOCATELLI with the Michelin Chef .

Did 2 Pre-openings,

Four Seasons Maldives Landa Giravarru -2006,

Four Seasons Hotel Mumbai - 2008

Career Started with the Best Travel Resort of the World.