YETU CHANTAL WACHONG

Experienced Customer Service and Sales Representative with a proven track record in managing high-volume customer interactions and resolving inquiries efficiently. Demonstrates strong skills in empathy, active listening, and conflict resolution, supported by extensive product knowledge and CRM software proficiency. Successfully negotiated deals at Carrefour, enhancing sales performance while maintaining company policies. Committed to leveraging customer relationship management expertise to drive customer satisfaction and business growth.