Ye Wai Aung
Summary
Knowledgeable professional with robust background in managing daily operations and overseeing staff to ensure smooth and efficient functioning. Successfully implemented process improvements that enhanced customer satisfaction and operational efficiency. Demonstrated strong leadership and problem-solving skills, adept at fostering team collaboration and maintaining high service standards.
Overview
9
9
years of professional experience
Work History
Centre Manager
ATC Maths & English Centre
01.2021 - Current
- Supported scheduling and coordination of activities for staff and clients.
- Provided administrative support including filing, data entry, and report generation.
- Established performance metrics and conducted regular evaluations to identify areas for improvement and drive continuous growth.
IT Administrator
Chindwin PSB Institute
03.2018 - 07.2020
- Managed user accounts and permissions across multiple systems to ensure security compliance.
- Implemented software updates and patches, enhancing system performance and reliability.
- Troubleshot hardware and software issues, providing timely resolutions to minimize downtime.
- Developed and maintained documentation for IT procedures, improving team efficiency and knowledge sharing.
Host
Paradise Garden Restaurant
09.2016 - 12.2017
- Greeted and seated guests, ensuring optimal dining experience through attentive service.
- Coordinated reservation management systems to streamline guest flow and minimize wait times.
- Trained new hosts on customer service protocols and restaurant policies, fostering team efficiency.
- Collaborated with kitchen staff to communicate special requests, enhancing overall guest satisfaction.
Education
MBA -
University of The People
California, USA06-2026
B.Eng(Hons) Electronics And Electrical Engineering - Engineering
University of Sunderland
Sunderland, UK12-2017
Skills
- Strong organizational skills
- Excellent teamwork
- Works well independently
- Lead follow up
- Technological proficiency
- Innovative marketing strategist
Timeline
Centre Manager
ATC Maths & English Centre
01.2021 - Current
IT Administrator
Chindwin PSB Institute
03.2018 - 07.2020
Host
Paradise Garden Restaurant
09.2016 - 12.2017
MBA -
University of The People
B.Eng(Hons) Electronics And Electrical Engineering - Engineering
University of Sunderland