Yin Thell Paing
Hostess/Waitress
Dubai,Dubai
Summary
Dynamic and reliable professional with a proven track record at Independent Food Company, excelling in customer service and cash handling. Demonstrated ability to multitask and maintain professionalism under pressure, significantly enhancing dining experiences. Skilled in POS systems and fluent in multiple languages, adept at upselling and efficiently managing high-volume transactions.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Front Of House
Independent Food Company
Dubai
11.2023 - Current
- Built relationships with regular customers through friendly conversations and personalized attention.
- Developed comprehensive knowledge of restaurant menu items and preparation methods.
- Ensured compliance with health codes by adhering to safety guidelines regarding food storage, cleaning, and sanitation procedures.
- Performed basic administrative duties such as taking reservations over the phone or via email.
- Assisted with training new front of house staff members on proper protocol and procedures.
- Efficiently handled large groups of customers during peak hours without sacrificing quality of service.
- Managed cash drawer responsibly during shift changes, verifying accuracy of end-of-shift reports.
- Collaborated closely with kitchen staff to ensure orders were accurate and delivered quickly.
- Greeted guests promptly and warmly upon arrival, ensuring all questions were answered fully.
- Resolved customer complaints and inquiries in a courteous manner.
- Performed personnel activities such as supervising and training employees.
Waitress
Ferris Wheel B.B.Q Restaurant
Dubai
11.2022 - 10.2023
- Demonstrated excellent customer service skills while working in a fast-paced environment.
- Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions.
- Managed multiple tasks simultaneously while maintaining high quality standards of service.
- Greeted guests promptly and courteously, ascertained their dining needs, and provided appropriate service.
- Delivered meals to tables quickly while ensuring accuracy of orders placed by customers.
- Processed accurate cash and credit card transactions.
- Assisted customers with menu selections and answered questions regarding food items and beverages.
- Processed payments accurately using POS systems and handled cash transactions efficiently.
- Managed closing duties such as counting money and cleaning.
Education
Bachelor of Arts - English
Dagon University
Yangon,Myanmar 01.2018 - 02.2024
Skills
- Professionalism
- cash handling
- upselling strategies
- foreign language skills
- multitasking
- reliability
- Point of sale systems
Timeline
Front Of House
Independent Food Company
11.2023 - Current
Waitress
Ferris Wheel B.B.Q Restaurant
11.2022 - 10.2023
Bachelor of Arts - English
Dagon University
01.2018 - 02.2024
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