With 16 years of experience in managing, developing, and operating multiple venues and events in Dubai, I have acquired the multifaceted skill set required of a versatile and distinguished Director of Food and Beverage. During my tenure at this well-established Marriott cluster, I consistently improved the profitability of three hotels while maintaining the impeccable standards of these 5-star luxury properties. I have successfully launched new venue concepts, redefined outlets, and notably orchestrated the opening of the distinguished W Hotel. My passion for the hospitality industry continues to thrive. Through effective leadership, I have guided my teams, enabling them to excel in their respective outlets and nurturing their creativity based on my learned experiences. Consequently, each venue has received notable accolades for its contributions to the UAE's food and beverage industry under my guidance as F&B Director.
• Spearheaded cross-property F&B and operational strategy, contributing to a complex-wide RevPAR uplift and double-digit YOY revenue growth in three flagship hotels.
• Actively collaborated with the sales and marketing teams to align F&B promotions and event programming with segment-specific sales strategies, boosting occupancy-linked restaurant revenues by 18%.
• Partnered with revenue management to design integrated upsell packages and seasonal pricing strategies, leading to a 15% increase in average check values across F&B venues.
• Mentored and developed mid-level leaders through structured succession plans and KPI-driven leadership coaching, leading to three internal promotions into department head roles.
• Established a monthly leadership performance review forum, aligning departmental heads with broader hotel KPIs in guest satisfaction, GOP, and employee engagement.
• Drove post-pandemic recovery by developing and executing a diversified outlet strategy, resulting in five successful F&B openings within twelve months.