Yomna Cherni
Dubai,UAE
Summary
Highly skilled professional with expertise in customer service, sales target achievement, and point of sale systems. Demonstrates excellent communication skills and a positive, motivated attitude. Proven ability to work effectively in team environments and consistently meet deadlines. Bilingual capabilities enhance customer interactions and service delivery. Career goal: to leverage skills in a dynamic role that fosters growth and development within the organization.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work history
Cashier
Super Market
2024.08 - 2024.12
- The cashiers are both the first point of contact for customers, but also responsible for collections
- The role of the cashier is multiple and fully participates in the brand image of a company
Cashier
Hannibal Park
Sousse
2024.01 - 2024.07
Sales expert
ZARA
2023.07 - 2023.12
- Assisted customers in selecting fashion-forward clothing items and accessories
- Provided personalized styling advice and recommendations
- Conducted fashion presentations and workshops to educate customers on style trends
Sales expert
Bershka
, Tunisia
2022.08 - 2023.05
- Greeting customers and assist them.
- Guide customers and ensure to deliver good customer experience.
- Develop strategies to improve customer service drive, store sales, increase profitability, and create store policies, and marketing programs that will increase sales and grow the existing customer base.
- Resolve complains and provide quick service and efficient.
Education
Diploma - computer technology
Higher institute of studies of technological
2021.01 - 2023.01
Baccalaureate - experimental science
Skills
- Excellent communication skills
- Microsoft Word
- Teamwork
- Customer service
- Positive and motivated
- Punctual
- Sales target achievement
- Point of sale expertise
- Bilingual or multilingual
Languages
Arabic
French
English
Timeline
Cashier
Super Market
2024.08 - 2024.12
Cashier
Hannibal Park
2024.01 - 2024.07
Sales expert
ZARA
2023.07 - 2023.12
Sales expert
Bershka
2022.08 - 2023.05
Diploma - computer technology
Higher institute of studies of technological
2021.01 - 2023.01