Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Yomna Cherni

Yomna Cherni

Dubai,UAE

Summary

Highly skilled professional with expertise in customer service, sales target achievement, and point of sale systems. Demonstrates excellent communication skills and a positive, motivated attitude. Proven ability to work effectively in team environments and consistently meet deadlines. Bilingual capabilities enhance customer interactions and service delivery. Career goal: to leverage skills in a dynamic role that fosters growth and development within the organization.

Overview

2
2
years of professional experience
2
2
years of post-secondary education

Work history

Cashier

Super Market
08.2024 - 12.2024
  • The cashiers are both the first point of contact for customers, but also responsible for collections
  • The role of the cashier is multiple and fully participates in the brand image of a company

Cashier

Hannibal Park
Sousse
01.2024 - 07.2024

Sales expert

ZARA
07.2023 - 12.2023
  • Assisted customers in selecting fashion-forward clothing items and accessories
  • Provided personalized styling advice and recommendations
  • Conducted fashion presentations and workshops to educate customers on style trends

Sales expert

Bershka
, Tunisia
08.2022 - 05.2023


  • Greeting customers and assist them.
  • Guide customers and ensure to deliver good customer experience.
  • Develop strategies to improve customer service drive, store sales, increase profitability, and create store policies, and marketing programs that will increase sales and grow the existing customer base.
  • Resolve complains and provide quick service and efficient.

Education

Diploma - computer technology

Higher institute of studies of technological
01.2021 - 01.2023

Baccalaureate - experimental science

Skills

  • Excellent communication skills
  • Microsoft Word
  • Teamwork
  • Customer service
  • Positive and motivated
  • Punctual
  • Sales target achievement
  • Point of sale expertise
  • Bilingual or multilingual

Languages

Arabic
French
English

Timeline

Cashier

Super Market
08.2024 - 12.2024

Cashier

Hannibal Park
01.2024 - 07.2024

Sales expert

ZARA
07.2023 - 12.2023

Sales expert

Bershka
08.2022 - 05.2023

Diploma - computer technology

Higher institute of studies of technological
01.2021 - 01.2023

Baccalaureate - experimental science

Yomna Cherni