Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Yomna Cherni

Yomna Cherni

Dubai,UAE

Summary

Highly skilled professional with expertise in customer service, sales target achievement, and point of sale systems. Demonstrates excellent communication skills and a positive, motivated attitude. Proven ability to work effectively in team environments and consistently meet deadlines. Bilingual capabilities enhance customer interactions and service delivery. Career goal: to leverage skills in a dynamic role that fosters growth and development within the organization.

Overview

2
2
years of professional experience
2
2
years of post-secondary education

Work history

Cashier

Super Market
08.2024 - 12.2024
  • The cashiers are both the first point of contact for customers, but also responsible for collections
  • The role of the cashier is multiple and fully participates in the brand image of a company

Cashier

Hannibal Park
Sousse
01.2024 - 07.2024

Sales expert

ZARA
07.2023 - 12.2023
  • Assisted customers in selecting fashion-forward clothing items and accessories
  • Provided personalized styling advice and recommendations
  • Conducted fashion presentations and workshops to educate customers on style trends

Sales expert

Bershka
, Tunisia
08.2022 - 05.2023


  • Greeting customers and assist them.
  • Guide customers and ensure to deliver good customer experience.
  • Develop strategies to improve customer service drive, store sales, increase profitability, and create store policies, and marketing programs that will increase sales and grow the existing customer base.
  • Resolve complains and provide quick service and efficient.

Education

Diploma - computer technology

Higher institute of studies of technological
01.2021 - 01.2023

Baccalaureate - experimental science

Skills

  • Excellent communication skills
  • Microsoft Word
  • Teamwork
  • Customer service
  • Positive and motivated
  • Punctual
  • Sales target achievement
  • Point of sale expertise
  • Bilingual or multilingual

Languages

Arabic
French
English

Timeline

Cashier

Super Market
08.2024 - 12.2024

Cashier

Hannibal Park
01.2024 - 07.2024

Sales expert

ZARA
07.2023 - 12.2023

Sales expert

Bershka
08.2022 - 05.2023

Diploma - computer technology

Higher institute of studies of technological
01.2021 - 01.2023

Baccalaureate - experimental science

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Yomna Cherni