Summary
Overview
Work history
Education
Skills
Languages
Additional Information
Timeline
Yoonas Yoosaf

Yoonas Yoosaf

Abu dhabi,United Arab Emirates
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

Organised individual with focus on customer service and retail operations. Experienced professional with background as a person in charge in a restaurant. Skilled in staff management, customer service and maintaining high standards of quality and efficiency. Capable of enhancing customer experiences through strong communication and proactive approach to problem solving.skilled in managing tasks efficiently in fast paced environment.

Overview

7
7
years of professional experience

Work history

Retail operations

Adnoc distribution
Dubai
12.2020 - Current
  • Oversees daily operations,manage staff and ensure customer satisfaction
  • Supporting staff to ensure smooth operation
  • Manages stock level, orders inventory ensure inventory control
  • Coordinates store operations, customer service, loss prevention
  • Implement visual merchandising plans to attract customers to increase sales and ensure stock availability
  • Assistant customers with their purchases, handling complaints and providing product information

Person in charge

Zamzam group of companies
Dubai
01.2018 - 12.2020
  • Ensure smooth daily operations of the restaurant
  • Manage kitchen and front of house staff including hiring, training and scheduling
  • Maintaining standard for food and service quality
  • Customer experience, address customer concerns and ensure positive dining experiences
  • Track supplies and manage inventory orders
  • Ensure adherence to helth and safety regulations

Education

Batchelor of commerce - Business and accounting

Al ameen college of arts and science , Bangalore
05.2015

Graduated in batchelor degree

Higher secondary education - Commerce

Nns higher secondary school , Kalpetta
04.2012

Skills

  • Customer service
  • Sales and marketing
  • Inventory management
  • Problem solving
  • Attention to detail
  • Time management
  • Quality control
  • Financial management
  • Interpersonal skills
  • Communication skills
  • Customer experience
  • Retail operations expertise
  • Working farm operations
  • General operations
  • Retail sales data evaluation
  • Retail platforms
  • Luxury retail management
  • Retail sales expertise
  • Retail Credit Control
  • Fashion retailing
  • Retail inventory management
  • Logistics operations
  • Retail sales optimisation
  • Front desk operations
  • Retail law understanding

Languages

English
Upper intermediate
B2
Hindi
Upper intermediate
B2

Additional Information

UAE VALID DRIVER'S LICENSE

Timeline

Retail operations - Adnoc distribution
12.2020 - Current
Person in charge - Zamzam group of companies
01.2018 - 12.2020
Al ameen college of arts and science - Batchelor of commerce , Business and accounting
Nns higher secondary school - Higher secondary education , Commerce

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Yoonas Yoosaf