Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yousef Mahmoud

Yousef Mahmoud

Summary

Diligent Farm Worker with 2 years of hands-on experience performing practical farm duties such as planting, fertilizing and caring for animals. In-depth knowledge of farming equipment operations such as tractors and milking machines. Patient and flexible individual recognized for excellent physical dexterity and strong work ethic. Committed to contributing greatly to farm's success.

Overview

15
15
years of professional experience

Work History

Customer Service Associate

OSN
03.2012 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.

Sales Associate

WHM Group
07.2007 - 08.2009
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

Volunteer

Family Farm Worker
01.2004 - 04.2006
  • Planted crops in fields and helping farmers distribute seeds.
  • Assisted farmers with feeding and watering cows, sheep and goats.
  • Herded cattle, and accompanied them for grazing .
  • Checked farmland for issues in need of attention such as fences to mend.
  • Harvested fruit by grasping, twisting, pulling, shaking trees and vines to separate crop from plant.
  • Removed rocks and prepared soil for planting.
  • Spraying fertilizers and pesticides on crops to help encourage growth and prevent damage from weeds, fungi and insects.
  • Examine products quality and prepare for market.

Education

Associate of Arts - Tourism And Travel Management

Arab World
Amman, Jordan

Skills

  • Heavy Lifting
  • Crop Planting and Harvesting
  • Pesticide and Fertilizer Application
  • Farm Equipment and Machinery
  • Quality Control
  • Work Area Maintenance
  • Fruit Sorting, Packing and Labeling
  • Feeding Animals

Languages

English
Advanced (C1)
Arabic
Bilingual or Proficient (C2)

Timeline

Customer Service Associate

OSN
03.2012 - Current

Sales Associate

WHM Group
07.2007 - 08.2009

Volunteer

Family Farm Worker
01.2004 - 04.2006

Associate of Arts - Tourism And Travel Management

Arab World

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Yousef Mahmoud