Yousef Wefky

• Booking Air tickets for the partnership accounts
• Booking hotels
• Assist the customer to find the best price to travel with
• Book a car for the customers through Amadeus
• Handling a high volume of emails
• Checking accounts profile to get the policy
• Package booking for hotel and Air tickets.

Reference:

Walid Morsy ( Team Leader ): +201066260911

Mariana Magdy: ( HR Manager ) +201011698852

• Assist customers with booking their requested flights
• Use promotional techniques to upsell insurance
• Assisting customers with inquiries, request complaints
• Support junior agents until they are able to work independently
• Achieving targets and KPI's
• Experienced with GDS system (1: Sabre 2
• Amadues).

References:

Soad Mohamed (Account Manager): +201099335672

Mohamed Hamdy (Supervisor): +201156334489

• Handling the sales leads that comes from the customer service to fix an appointment
• Meeting the customers at the showroom to provide the best vehicle as per his needs
• Make all the needed arrangements to finalize the deal as per the payment method
• Calling back the customers to get the reviews about the vehicle and the service
• Achieving the monthly target.