Hi, I’m
Yousra Elaassli
customer service
Abu Dhabi
Summary
Customer-oriented, strategic-thinking, and meticulous sales professional with over 5 years of experience in building relationships, cultivating partnerships, retaining top accounts, and growing profit channels. Multitasking and self-motivated leader with expertise in expanding network connections, introducing products, implementing pricing models, inventory control and projections, vendor relations, and territory development. Effective at identifying customer needs to deliver solutions. Tactical team builder and energetic strategic planner seeking to leverage an effective background into a business development role with a dynamic organization.
Overview
1
year of professional experience
Work history
adam and eve cosmetic medical centerAbu Dhabi
Beauty therapist
2023.09 - Current (2 education.years_Label & 9 education.months_Label)
Job overview
- Multi-tasking Telephone skills greet patients Attention to detail Professionalism Adaptable Patience Problem Solving Microsoft Office Integrity Flexibility Quality focus Overachieving Attitude Verbal and Communicate
- Retained clients through exceptional work ethic, individualized beauty care plans, and positive attitude.
- Upsold products with detailed knowledge and persuasive sales techniques.
- Tracked emerging beauty trends to expand services and product offerings.
- Offered thorough, knowledgeable advice and service throughout facial treatments and procedures.
- Responded promptly and professionally to customer inquiries.
- Collected and analyzed customer feedback, contributing valuable insights to enhance service quality.
- Maintained accurate customer records and handled sensitive information confidentially and securely.
- Resolved customer complaints efficiently and escalated issues when necessary for timely resolution
- Maximized sales revenue growth by successfully identifying up- and cross-selling opportunities.
Harley Street Medical Centre
Customer Service - Laser Technician
Job overview
- Greet and interact with all customers and provide assistance as required
- Use various devices to run and manage the products on the floor and stock, minimize the loss in both, the stockroom and the sales floor
- Sales Cosmetic department - retail product cosmetic Customer Care And Solving Problems Prepare and assists in all Laser Procedures
- Performed preventative maintenance on machinery and equipment used in laser operations
- Stay current with laser-marking methods used in the medical device industry in order to advance technologies
YEN & ONE MAKEUPMorocco
Sales Associate
Job overview
- Greet and interact with all customers and provide assistance as required
- We sales Makeup Brand YAM & ONE, Doing Makeup For Clients
MHK Company
Sales Associate
Job overview
- Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification Generate, edit, publish and share daily content (original text, images, video) that builds meaningful connections and encourages community members to take action Set up and optimize company pages within each platform to increase the visibility of company's social content Moderate all user-generated content in line with the moderation policy for each community Create editorial calendars and syndication schedules
Canadian Medical Center
Sales Associate
Job overview
- Serves visitors by greeting, welcoming, and directing them appropriately
- Notifies company personnel of visitor arrival
- Maintains security and telecommunications system
- Informs visitors by answering or referring inquiries
- Directs visitors by maintaining employee and department directories
- Keeps a safe and clean reception area by complying with procedures, rules, and regulations
- Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
Cristal De L ITALY-Lampes Design ItalienMorocco
Customer Service
Job overview
- Greet all guests and assist them with check-in and check-out Maintain a positive attitude and friendly demeanor Respond to all guest questions and requests Answer and forward phone calls
Education
prime xpertAbu Dhabi
nclc laser certificate
2022.05 - 2022.07 (2 education.months_Label)
University overview
- Bachelor of science life & earth
- Bachelor Degree
- BLS Certificate
- Diploma Nursing
- Makeup Artist
- Laser Technicien
- Makeup Permanent
- E-commerce and marketing certificate
- Microblading
Skills
- Multi-tasking
- Telephone skills
- Greet patients
- Attention to detail
- Professionalism
- Adaptable
- Patience
- Problem-Solving
- Microsoft Office
- Program development
- Communication skills
- Marketing
- Integrity
- Flexibility
- Quality focus
- Overachieving Attitude
- Verbal and Communicate
- Time management
- Customer-focused
Languages
English
Fluent
A1
French
Advanced
C1
Arabic
Native
A1
Availability
See my work availability
Not available
Available
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
swipe to browse
Timeline
Beauty therapist
adam and eve cosmetic medical center
2023.09 - Current (2 education.years_Label & 9 education.months_Label)
prime xpert
nclc laser certificate
2022.05 - 2022.07 (2 education.months_Label)
Customer Service - Laser Technician
Harley Street Medical Centre
Sales Associate
YEN & ONE MAKEUP
Sales Associate
MHK Company
Sales Associate
Canadian Medical Center
Customer Service
Cristal De L ITALY-Lampes Design Italien