Yousra Masoud
Receptionist / Secretary
Dubai
Summary
Professional Secretary with over 2 years of experience managing daily administrative support tasks and operations in the Accounting industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.
Attentive and personable Secretary bringing 2 years of administrative support experience in various office environments.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Receptionist
BabyLand Nursery
Cairo
01.2006 - 01.2008
- Answered central telephone system and directed calls accordingly.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
Education
Bachelor of Faculty of Commerce - Foreign Trade Dep
Cairo University
Egypt 01.2005 - 01.2008
English Conversation - English
Berlitz Corporation
Egypt 04.2001 -
Skills
Shorthand writing
Timeline
Receptionist
BabyLand Nursery
01.2006 - 01.2008
Bachelor of Faculty of Commerce - Foreign Trade Dep
Cairo University
01.2005 - 01.2008
English Conversation - English
Berlitz Corporation
04.2001 -
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