Summary
Overview
Work History
Education
Skills
Timeline

Youssef Ach-Charki

Dubai

Summary

Results-oriented growth professional with a proven track record of identifying and capitalizing on market opportunities. Experienced in developing innovative strategies to drive revenue and enhance brand loyalty. Collaborative team player who adapts to evolving business needs while maintaining a strong focus on achieving targets through effective communication and leadership.

Overview

9
9
years of professional experience

Work History

Key Account Growth Manager

Bayut & Dubizzle
11.2024 - Current
  • Enhanced client portfolios by recommending innovative advertising products and premium listings, resulting in higher ROI for clients than the competition.
  • Increased revenue by 75% through optimizing client packages across both Bayut & dubizzle platforms.
  • Developed and maintained strong relationships with key stakeholders in Dubai’s largest real estate companies, ensuring their continued investment in Bayut & dubizzle’s marketing solutions.
  • Leveraged market trends and data analytics to provide tailored recommendations, optimizing visibility and lead generation for clients.

Sales Account Manager

Bayut & Dubizzle
11.2023 - 11.2024
  • Develop and maintain strong client relationships to understand needs and provide tailored solutions
  • Collaborate with marketing to drive leads and align with client branding strategies
  • Utilized CRM software to track sales activities and performance metrics
  • Provide insights and feedback to internal teams regarding product enhancements and client preferences to improve service delivery
  • Successfully drove revenue growth across all client accounts, achieving a record 1500% increase for a key client, while maintaining high retention levels
  • Increased product utilization across the client base, leading to enhanced engagement and service value
  • Utilized strategic analysis to provide clients with actionable insights, contributing to their business growth
  • Conducted client training on new product features boosting satisfaction and product knowledge
  • Increased sales revenue by identifying and pursuing new business opportunities.
  • Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.

Client Manager

Al H Properties
04.2023 - 11.2023
  • Strategize and advise property owners on optimized ROI, consistently achieving and exceeding sales goals
  • Forge strategic alliances with industry leaders, resulting in increased brand exposure and partnerships
  • Deliver market analysis and monthly reports to engage clients

Residential Sales Client Manager

D & B Properties
11.2021 - 04.2023
  • Built strong client relationships, offering strategic consultations for profitable property sales
  • Conducted engaging home tours and open houses, increasing client engagement by 20%
  • Negotiated effectively to secure maximum value for client properties, demonstrating industry expertise
  • Developed personalized business plans, unlocking growth opportunities in Dubai's property market

Corporate Let Executive

LITC
11.2019 - 11.2021
  • Spearheaded company-let residential property business, achieving a 180% increase in 12 months
  • Secured leads from landlords, letting agencies, and auctions, driving growth
  • Developed and implemented strategic policies for business expansion
  • Orchestrated successful marketing campaigns, ensuring timely tenant placement
  • Managed property managers and high-performing teams for efficient workload handling

Assistant Facilities Manager

EDF Trading
11.2017 - 11.2019
  • Optimized supplier contracts, reducing costs by 19% through competitive tendering
  • Ensured floor safety, identified hazards, and improved compliance by 30% through work rite program
  • Streamlined contractor onboarding and efficiently managed desk moves for 550 staff
  • Coordinated with landlord for timely building issue resolution
  • Led reception and post room teams, ensuring exceptional client experiences
  • Implemented fire dispersal strategies and monitored residential property operations

Assistant Facilities Manager

Hitachi Rail Europe
08.2016 - 11.2017
  • Successfully managed Rail Depot project, ensuring on-time launch and optimal lifecycle costing
  • Led design and build contractors, organized tender processes, and managed contracts
  • Implemented access control system and created emergency procedures
  • Managed relocation, health and safety inductions, and building maintenance
  • Provided operational support for new rail depots and assisted with the 'HS2 bid.' Liaised with stakeholders, arranged permits, and performed waste audits

Education

Bachelor of Science - Built & Natural Environments

University Of The West of England, Bristol, United Kingdom
06-2013

Skills

  • CRM management
  • Creative direction
  • Customer acquisition
  • Teamwork and collaboration
  • Strategic planning
  • Analytical problem solver
  • Objection handling
  • Sales strategy development
  • B to B sales
  • Revenue growth
  • Business analytics
  • Strategic account development
  • Paid advertising
  • Competitive analysis
  • Conversion rate optimization
  • Competitor analysis

Timeline

Key Account Growth Manager - Bayut & Dubizzle
11.2024 - Current
Sales Account Manager - Bayut & Dubizzle
11.2023 - 11.2024
Client Manager - Al H Properties
04.2023 - 11.2023
Residential Sales Client Manager - D & B Properties
11.2021 - 04.2023
Corporate Let Executive - LITC
11.2019 - 11.2021
Assistant Facilities Manager - EDF Trading
11.2017 - 11.2019
Assistant Facilities Manager - Hitachi Rail Europe
08.2016 - 11.2017
University Of The West of England - Bachelor of Science, Built & Natural Environments
Youssef Ach-Charki