Summary
Overview
Work History
Education
Skills
Websites
Certification
Personal Information
Disclaimer
Timeline
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Yousuf Munad Poilil Puthanpurayil

Dubai

Summary

Skilled and innovative Electronics and Communication Engineering graduate with over seven years of experience in Metro Rail projects. Currently engaged in the engineering and maintenance of Dubai Metro Systems, specializing in Automatic Fare Collection (AFC), Parking Management Systems, ELV and CCTV Systems. Proven expertise in troubleshooting and maintenance of electromechanical devices, system administration, IT hardware, and networking. Extensive background in project planning, coordination, installation, and commissioning of AFC systems, networking infrastructure, and telecom systems, with prior experience in Metro Rail projects. Seeking a challenging role that leverages my technical expertise, problem-solving skills, and project management capabilities in a dynamic, innovation-driven organization.

Overview

9
9
years of professional experience
1
1
Certification

Work History

AFC/CCTV Tech (Systems Engineering) (ELV)

Keolis MHI
Dubai
03.2020 - 10.2025
  • Ensure seamless operation and maintenance of Dubai Metro's critical systems, including Automatic Fare Collection, Parking Management, and CCTV Systems.
  • AFC and CCTV Systems installation and administration
  • AFC back office operations and Testing software in test lab before deployment.
  • Software installation and configuration for Ticket Vending Machine, Smart Validation Gates, Ticket Office Machines, Electronic Fund Transfer Terminals etc.
  • Routine inspections and maintenance tasks on Fare gates, ticket vending machines, boom barriers, CCTV Cameras, NVRs, Switches, Money Changing Machines etc.
  • Installation, configuration and maintenance of ELV Systems such as AFC equipment, CCTV, Car parking barrier Terminals, Access control etc. in Dubai metro.
  • Maintain accurate maintenance records of AFC/CCTV systems and equipment performance, work accomplished, and other information using IBM Maximo maintenance management system.
  • Analyze system performance data, identifying trends and areas for improvement to optimize system efficiency and reliability.
  • Ensure system configuration align with operational requirements and policies.
  • Ensuring Safety regulations and standards to prevent accidents or injuries.
  • Technical Expertise: Automatic Fare Collection Systems, IT Help desk Support & Desktop support, Parking Management Systems, CCTV Systems, Metro Rail Systems, ELV Systems

AFC/Telecom Engineer

Metro project
01.2019 - 01.2020
  • Installed and Configured Switches, Routers and Access points. Troubleshooting and maintenance of the Network and AFC Systems in 22 stations. Managed more than 200 systems and peripherals.
  • Windows Desktop and Remote administration support.
  • Desktop and Peripherals Installation and troubleshooting.
  • Level one server and firewall support.
  • Installation and maintenance of AFC equipment.
  • As a team leader responsible for failure assigning, acknowledging and closing of failures in KMRL-FMS portal. Achieved above 90% failure closing average during revenue hours.
  • Detailed knowledge in Telecom equipment such as FOTS, NETWORK SWITCHES, TETRA, CCTV, MASTER CLOCK, PIDS and PAS TELEPHONY, NETWORK MANAGEMENT SERVERS etc.
  • Operation and maintenance of AFC and IT assets.

Information Technology Engineer

Stats Perform
01.2018 - 01.2019
  • Proficient in troubleshooting hardware, software, and network issues promptly and efficiently.
  • Skilled in Active Directory management, including user account management and group policies.
  • Experienced in utilizing ticketing systems to manage and prioritize support requests for timely resolution and documentation.
  • Sports media

IT Support Engineer

Cogent E services
09.2016 - 12.2017
  • Install, configure, and support workstation software, hardware, printers, and phones.
  • Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy.
  • Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly.

Education

Bachelor of Technology - Electronics and Communications Engineering

Indian Institution of Engineers

Skills

  • Windows Server
  • Linux
  • ELV (CCTV and Access control)
  • Technical proficiency - Electrical, Electronics and Electro Mechanical system
  • Corrective and Preventive Action (CAPA)
  • Customer Relationship Management (CRM)
  • Data Analysis & IT Service Management

Certification

  • Learning VoIP and Unified Communications
  • IPAF License
  • IP Telephony
  • Govt Of India Engineering Trainee Certificate

Personal Information

Title: Electronics & Communication Engineer

Disclaimer

I hereby declare that above-mentioned information is correct and I bear the responsibility for the correctness of the above mentioned particulars.

Timeline

AFC/CCTV Tech (Systems Engineering) (ELV)

Keolis MHI
03.2020 - 10.2025

AFC/Telecom Engineer

Metro project
01.2019 - 01.2020

Information Technology Engineer

Stats Perform
01.2018 - 01.2019

IT Support Engineer

Cogent E services
09.2016 - 12.2017

Bachelor of Technology - Electronics and Communications Engineering

Indian Institution of Engineers
Yousuf Munad Poilil Puthanpurayil