Yukesh Gurung
Dubai
Summary
Knowledgeable sales agent skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Dedicated to keeping stock levels optimal and merchandising items to drive sales.
Overview
11
11
years of professional experience
Work History
Sales Agent
Bhatbhateni Supermarket
10.2020 - 01.2024
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of products or services to promote sales.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Met existing customers to review current services and expand sales opportunities.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
Tray Setter
Qatar Airways
03.2017 - 07.2020
- Moved, organized and prepared materials to accomplish jobs smoothly.
- Maintained equipment in good working order by inspecting components and performing basic repairs.
- Ensured adherence to safety protocols, maintaining a safe working environment for all staff members.
- Kept work areas orderly and clean for maximum productivity.
- Reviewed blueprints and specifications prior to setting up equipment ensuring alignment with production requirements.
Banquet Waiter
Abu Dhabi Exhibition Center
06.2013 - 05.2016
- Assisted in resolving guest concerns quickly and effectively, demonstrating excellent problem-solving skills.
- Executed synchronized meal service simultaneously serving multiple guests.
- Fostered enjoyable event atmosphere through friendly guest interactions
- Increased banquet efficiency by collaborating with the event planning team to ensure smooth operations.
- Inspected dishes and utensils for cleanliness.
Education
High School Diploma -
05.2013
Skills
- Client Relations
- Customer Assistance
- Sales Training
- Technical Support
- Sales Presentations
- Resilience Under Pressure
- Networking
- Objection handling
- Cross-selling techniques
- Client analysis
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Nepali
Bilingual or Proficient (C2)
Timeline
Sales Agent - Bhatbhateni Supermarket
10.2020 - 01.2024
Tray Setter - Qatar Airways
03.2017 - 07.2020
Banquet Waiter - Abu Dhabi Exhibition Center
06.2013 - 05.2016
Balkumari College - High School Diploma,
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