Hi, I’m
YUKON BENARD SSEMAKULA
Dubai,U.A.E
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture
Overview
2
years of professional experience
Work history
VIRGIN IZAKAYA RESTAURANTDubai, U.A.E
FOOD RUNNER
02.2022 - Current
Job overview
- Assisted wait staff with timely food delivery and guest request
- Checked dining area supplies of linens, wrapped silverware and replenished
- Garnished dishes and quickly delivered items to customer, minimizing wait times.
- Assisting in processing cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Boosted monthly sales revenue by skilfully promoting diverse product and service options.
MACRUM CLOTHING STORE
RECEPTIONIST
Job overview
- Provided timely feedback from the customer to the product development
- Assisted call-in customers with questions and orders
- Increased customer retention rates through exceptional communication skills and problem-solving.
MAXWELL GRAINERS DUBAI
CUSTOMER SERVICE REPRESENTATIVE
Job overview
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate assistance
- Assisted customers in navigating company websites and placing online orders.
Education
YMCA INSTITUTE KAMPALA UGANDAUganda
DIPLOMA:CATERING AND HOTEL MANAGEMENT from Hospitality
University overview
- Course of study in Customer Service
Skills
- CUSTOMER SERVICE
- DIRECT SALES
- PROMOTIONAL SUPPORT
- CALL CENTER EXPERIENCE
Personal Information
Title: CUSTOMER SERVICE
Custom
- MUSIC
- SWIMMING
- GYM
Timeline
FOOD RUNNER
VIRGIN IZAKAYA RESTAURANT
02.2022 - Current
RECEPTIONIST
MACRUM CLOTHING STORE
CUSTOMER SERVICE REPRESENTATIVE
MAXWELL GRAINERS DUBAI
YMCA INSTITUTE KAMPALA UGANDA
DIPLOMA:CATERING AND HOTEL MANAGEMENT from Hospitality