Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
Timeline
Generic
YULIIA PALANSKA

YULIIA PALANSKA

Dubai,UAE

Summary

A dedicated, people-focused and passionate about creating a positive, supportive, and productive work environment.
I thrive on educating and empowering team, fostering collaboration, and ensuring every team member feels valued. With strong empathy, I help solve challenges smoothly while keeping operations efficient and strive to drive both individual growth and collective success.

Overview

10
10
years of professional experience
2
2
years of post-secondary education

Work history

Assistant manager

Urban Outfitters | AZADEA
Dubai
03.2022 - Current

- Create a positive work environment, resulting in higher employee morale.

- Delegate tasks to team members efficiently improving overall productivity.

- Increase staff productivity by providing comprehensive training programs

- Investigate issues affecting group operations, helped correct problems using different leadership styles

- Handle customer complaints effectively, restoring trust in our brand.

- Manage daily operations, ensuring smooth workflow and high customer service standards.
- Handle administrative tasks, including reporting, scheduling, and inventory management.
- Coordinate with suppliers for procurement of necessary product.
- Support event planning and store promotions to drive engagement and sales.


Retail sales associate

Pull & Bear | AZADEA
Dubai
03.2019 - 03.2022

- Boosted store reputation with excellent customer service skills.

- Assisted customers with product selection and sales, recommending items to increase transaction value.

- Lead the training of new staff members to improve team efficiency.

- Operated cash registers with accuracy and processed cash and card transactions.

- Assisted in visual merchandising, improving shop floor appeal.

Beauty advisor

Brocard (Beauty & Cosmetics)
Khmelnytsky, Ukraine
06.2015 - 09.2018

- Educated customers on beauty products, providing personalized recommendations.

- Developed strong relationships with regular clients, encouraging repeat business.

- Cultivated a welcoming shopping environment through friendly and professional demeanour.

- Monitored inventory and reported ordering needs to reduce out-of-stock items.

Education

Diploma - Commercial Marketing Specialist

Khmelnytsky College of Trade and Economics
Khmelnytsky
09.2009 - 03.2012

Skills

- Team coordination & leadership
- Office operations & administrative support
- Employee training & onboarding
- Customer service & problem resolution
- Procurement & inventory management
- Scheduling & workflow optimization
- Strong communication & interpersonal skills
- Organizational & multitasking abilities

Languages

English
Upper intermediate
Ukrainian
Native
Russian
Native

Accomplishments

STP (star development program) AZADEA

MDP (managerial development program) AZADEA

Timeline

Assistant manager

Urban Outfitters | AZADEA
03.2022 - Current

Retail sales associate

Pull & Bear | AZADEA
03.2019 - 03.2022

Beauty advisor

Brocard (Beauty & Cosmetics)
06.2015 - 09.2018

Diploma - Commercial Marketing Specialist

Khmelnytsky College of Trade and Economics
09.2009 - 03.2012
YULIIA PALANSKA