YUSOF ALBOOZEYA

Products: Cynosure Lasers, Sciton Lasers.

Working in AMICO as field service engineer.

Responsibilities :

• Tested laser machines performance and demonstrated operation and servicing of equipment to customer.
• Performed flash lamps, HVPS, Cavity, OC, HR & Motherboard replacement & Calibration procedures.
• Implemented PPM's & Checklists.
• Inspected all parts to ensure productivity & to avoid sudden breakdowns.
• Excellent in troubleshooting and problem solving.
• Communication with manufacturer for updated spare parts lists, prices & part numbers.
• Working with sales and marketing to ensure customer satisfaction and delivering state of art service level.
• Maintained tools and equipment, parts inventory and library of machine manuals.
• Provided service contract agreements, follow up with customers.

Products: DEKA, HIFU, DANA, EASY VEIN & ECHO LASER

• Supported gulf region branches "Bahrain, Qatar & Oman" to insure customer satisfaction by delivering, installing and maintenance the machines.
• Tested laser machines performance and demonstrated operation and servicing of equipment to customer.
• Performed flash lamps, HVPS, Cavity, OC, HR & Motherboard replacement & Calibration procedures.
• Implemented PPM's & Checklists.
• Inspected all parts to ensure productivity & to avoid sudden breakdowns.
• Excellent in troubleshooting and problem solving.
• Communication with manufacturer for updated spare parts lists, prices & part numbers.
• Working with sales and marketing to ensure customer satisfaction and delivering state of art service level.
• Maintained tools and equipment, parts inventory and library of machine manuals.
• Provided service contract agreements, follow up's with customers.

Worked in Sharjah Kuwait Hospital as Service Engineer.

• Provided excellent troubleshooting skills that solved complex breakdown & saved budget.
• Repaired & maintained the hospital equipments to highest standards.
• Implemented PPM procedure for:
• Autoclaves, ECG machines, Syringe pumps, Infusion pumps, Patient monitors, Vital Signs Monito, Patient Beds, Refrigerators, Tablets counter.
• Checklist Editor ensured checklists are update according to ECRI systems & provided technical training of implementation.
• Quality & Control Officer engaged in Handing over, machines Delivery, Customer satisfaction, Labeling Procedure, Professional Machine repairing procedures & Reporting system.

Sales Representative & Service Engineer.

• Engaged with customers to effectively build a long lasting relationships.
• Trained end-users and developed new selling techniques on company procedures.
• Completed orders and organized product deliveries to meet customer timetables.
• Trained in Italy for surgical laser servicing.
• Provided positive first impressions to welcome existing, new and potential customers.

Technical training in MPC as university external training course, engaged in maintaining and implementing different medical equipments and machines such as:

• Dental chairs"Sirona" , Anesthesia pendent, Surgical pendent, Dental Auto Claves, Surgical Light, Sterilizer machines, Dental X-Ray.