Yusra Baabbad
Senior Administrator
Jeddah
Summary
NATIONALITY Yemeni, Mother of Saudi Children. DRIVING LICENSE Yes. DATE / PLACE OF BIRTH 1987 Jeddah, Saudi Arabia. Introduction A hard-working individual with over 10 Years of experience in diverse areas including corporate public relations, teaching, managing business office functions and providing executive level support to business leaders and clints. Presently seeking a position in a market-leading company offering a challenging environment and professional growth proven skills in advancing workflow process and supporting head of companies achieve growth.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Assistant Project Director -Senior Secretary
WSP-JCD Project
- Training newly joined team members in administration process
- Attending to the needs of coordinating between clint and consultant
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Adhered to budget requirements with excellent planning and consistent expense monitoring.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Hired and managed consultants, contractors and sub-contractors to complete project tasks.
Office Manager
WSP
Jeddah
05.2022 - Current
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Developed standard operating procedures for all administrative employees.
- Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns.
Chief projects Officer Secretary
JCDC
1 1 - Current
- Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages, etc.)Make travel arrangements for executives
- Handle confidential documents ensuring they remain secure
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Community Sales Manager
Regus
01.2018 - 01.2020
- Searching for target clients and managing Sales for All Western Region Branches.
- Built relationships with customers and community to establish long-term business growth.
- Prepared and implemented strategic growth plans for territory based on company goals and expectations.
Customer Service Representative
Ettisal International Company
Jeddah
01.2015 - 01.2018
- Project: (SAGIA) - Saudi Arabian General Investment Authority
- Attending to customer service and administrative needs
- Coordinating between client and organization
- Operating on SAP
- Supporting foreign Investors on issuing permits
- Field Work: Collection, Follow Up, and Inspection.
- Clarified customer issues and determined root cause of problems to resolve invetors complaints.
English Teacher
Teacher
01.2012 - 01.2015
- Preparing and setting text, examination papers and exercising material.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
- Led interesting and diverse group activities to engage students in course material.
Computer Teacher
Al Fanar Institute
Jeddah
01.2010 - 01.2012
- Used Microsoft Word and other software tools to create documents and other communications.
Computer Teacher
Al-Alamiah Institute for Computer & Technology, King Abdulaziz University
Jeddah
01.2006 - 01.2007
- Attended professional development technology courses to increase knowledge base and learn new information.
- Managed and maintained computer systems, equipment and troubleshooting hardware and software issues and make daily report.
- Designed classes on Bussiness Adminstration Managment for Collage students.
Education
Bachelor’s degree - Sociology Sciences
King Abdulaziz University
01.2012 - 01.2015
Diploma - Computer Science, Programming Technology
Al-Alamiah Institute for Computer & Technology – King Abdulaziz University
Course - Preparation Guides, HR Policies, Principles and Strategies in Modification Course - Customer Service & Employees Affairs (60 Hours), Alshaqaeq - undefined
Course - Human Resources - undefined
Al-Manar Institute
Course - Training of Trainers (25 Hours), First Track Course – CPP, Purchasing Professional from American Purchasing Society - undefined
Skills
Human Resource Management Client Relationsundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Office Manager
WSP
05.2022 - Current
Community Sales Manager
Regus
01.2018 - 01.2020
Customer Service Representative
Ettisal International Company
01.2015 - 01.2018
Bachelor’s degree - Sociology Sciences
King Abdulaziz University
01.2012 - 01.2015
English Teacher
Teacher
01.2012 - 01.2015
Computer Teacher
Al Fanar Institute
01.2010 - 01.2012
Computer Teacher
Al-Alamiah Institute for Computer & Technology, King Abdulaziz University
01.2006 - 01.2007
Diploma - Computer Science, Programming Technology
Al-Alamiah Institute for Computer & Technology – King Abdulaziz University
Course - Preparation Guides, HR Policies, Principles and Strategies in Modification Course - Customer Service & Employees Affairs (60 Hours), Alshaqaeq - undefined
Course - Human Resources - undefined
Al-Manar Institute
Course - Training of Trainers (25 Hours), First Track Course – CPP, Purchasing Professional from American Purchasing Society - undefined
Assistant Project Director -Senior Secretary
WSP-JCD Project
Chief projects Officer Secretary
JCDC
1 1 - Current
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