YUSRA YOUNUS
Real Estate Agent
Dubai
Summary
Dynamic and results-oriented Real Estate Agent Possessing a deep understanding of the real estate market trends, excel at identifying opportunities that meet clients' needs and negotiating profitable deals. With exceptional communication and interpersonal skills, built strong relationships with clients, colleagues, and stakeholders, ensuring smooth transactions and exceeding expectations. Adept at leveraging market insights and industry knowledge to provide valuable advice and secure advantageous outcomes. Ready to leverage training and experience to take on new professional challenges.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
6
6
Certifications
3
3
Languages
Work History
Real Estate Agent
Luxury Acres
02.2024 - Current
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Utilized advanced technology tools such as virtual tours to showcase properties more effectively, attracting more potential buyers online.
- Consistently stayed up-to-date on industry trends and best practices, to better serve clients.
- Enhanced client experience by offering personalized consultations tailored to individual needs and preferences.
- Successfully managed multiple offers for sellers.
- Advertised client properties through websites and social media.
- Communicated with clients to understand property needs and preferences.
- Developed and maintained relationships with clients through networking and cold calling.
- Developed and presented proposals to clients to raise awareness of potential real estate investments.
- Advised clients on market conditions and property value for informed decision-making.
- Conducted comprehensive market analysis to identify opportunities for investors.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
Property Administrator/Brand Ambassador
GSA
01.2024 - 02.2024
- Educated and assisted customers regarding property details, facilities and amenities.
- Facilitated property viewings for prospective residents and assisted them with move in processes.
- Managed and addressed over 25 customer enquiries and concerns per day.
- Assisted with administrative tasks, such as maintaining resident records, organizing key distribution, and coordinating maintenance requests.
- Organized and facilitated community-building events and activities to foster sense of belonging and camaraderie among residents per week.
- Encouraged participation in social, cultural, and educational initiatives aimed at enriching student experience.
- Actively promoted respectful and inclusive environment that celebrates diversity and cultural exchange.
- Maintained open lines of communication with residents through various channels, such as in-person interactions, social media, and newsletters.
- Collaborated with management to develop informational materials, and updates for residents.
- Solicited feedback from residents to identify areas for improvement and implement initiatives to enhance living experience.
- Mediated conflicts and disputes among residents, promoting constructive dialogue and resolution.
- Collaborated with management and relevant stakeholders to escalate and resolve complex issues effectively.
HR Assistant
ESAB
04.2022 - 07.2022
- Oversaw and managed hiring process and
assisted human resources. - Reviewed and screened 70 applicant resumes per day to identify qualified candidates.
- Communicated with candidates and hiring managers as appropriate.
- held meetings to discuss Recruitment status and actions needed to move them forward.
- Responded to 20 inquiries by answering telephone calls, in-person questions and emails per day.
- Documented and updated human resources records and maintained confidentiality of sensitive personal information.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Coordinated employee assessment and training programs to improve productivity and performance.
- Created job descriptions on boards for vacant jobs.
- Created compelling job postings and advertisements to attract right candidates.
- Developed and maintained strong relationships with candidates updating them about hiring process throughout.
- Studied research and trends on best practices in HR field.
- Set up orientations and initial training for new employees.
- Updated and maintained employee attendance records.
HR Coordinator
IQRAA
03.2020 - 06.2021
- Scheduled and coordinated training sessions, including booking facilities and arranging catering.
- Built constructive trainer and vendor relationships for successful program delivery.
- Facilitated high-quality training program delivery to employees and external stakeholders.
- Observed employee's improvement and shortcomings throughout training program and supported them with resources and practices to perform better.
- Developed comprehensive training materials and handbooks.
- Aligned training strategies with organizational goals, evaluating and recommending enhancements.
Education
Post Graduate - Business Psychology With Coaching
Heriot Watt University
Dubai 09.2021 - 10.2023
Bachelor of Science - Psychology
Farook College
India 07.2017 - 04.2020
Skills
Client Needs Assessment
Comparative market analysis
Lead Follow Up
Negotiation
Works well independently
Administrative Support
Proficient in Microsoft Office
Database Management
Financial Planning
Client-oriented
Sales Presentations
House showings
Investment Property Analysis
Property Research
Maintenance Coordination
Certification
CHRM Training - LISRC
Timeline
Real Estate Agent
Luxury Acres
02.2024 - Current
Property Administrator/Brand Ambassador
GSA
01.2024 - 02.2024
ICF trained Coach - ICF
12-2023
Virtual Recruiting - Linkedin
09-2022
CHRM Training - LISRC
08-2022
HR Assistant
ESAB
04.2022 - 07.2022
Post Graduate - Business Psychology With Coaching
Heriot Watt University
09.2021 - 10.2023
Trainer's Training - Incubation
01-2021
Organizational Psychology - Cognizavest
09-2020
HR Coordinator
IQRAA
03.2020 - 06.2021
Mindfulness Training
12-2019
Bachelor of Science - Psychology
Farook College
07.2017 - 04.2020