Zaher ibtihel
UAE,Abu dh
Summary
A highly skilled professional with extensive experience in project coordination and a strong commercial awareness. Demonstrates expertise in online order processing, discount calculation, and database management. Proficient in technical product understanding, Just In Time stock control, and stock room management. Adept at returns handling and navigating e-commerce platforms. First-aid certified with a keen eye for detail and efficiency. Career goal includes leveraging skills to optimise operational processes within a dynamic organisation.
Overview
2025
2025
years of professional experience
Work history
Sales assistant
LECMO OUD
Algeria, Setif
2020 - Current
- Assisted customers with product selection for optimal satisfaction.
- Built strong relationships with regular customers for repeat business.
- Trained new staff members, fostering a supportive working environment.
- Offered personalised shopping advice to enhance customer experiences.
Sales agent
Park mall
Algeria, Sétif
2019 - Current
- Performed regular follow-ups with prospective customers, leading to increased conversion rates.
- Established robust client relationships through effective communication and negotiation skills.
- Maintained detailed records of sales activities for accurate forecasting.
- Resolved customer complaints promptly, ensuring customer satisfaction.
- Managed product demonstrations for increased customer engagement.
- Liaised effectively between customers and internal departments to facilitate smooth transactions.
- Identified prospect needs and offered appropriate products and services.
- Delivered outstanding customer experiences through attentive care and faultless service.
Skills
- Commercial Awareness
- Project coordination
- First-aid certified
- Discount calculation
- Online order processing
- Technical product understanding
- Just In Time stock control
- Stock room management
- Returns handling
- Database management
- E-Commerce platform navigation
Languages
Arabic/english
Advanced
Timeline
Sales assistant
LECMO OUD
2020 - Current
Sales agent
Park mall
2019 - Current
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