Zahid Bashir
Dubai,UAE
Summary
Systems engineer with 15 years of experience in infrastructure development for cloud computing platforms. Practiced at transitioning customers from on-premise solutions to cloud-based deployments. Versed in utilizing cloud infrastructure to alleviate pitfalls inherent to on-site computing. Provider of smooth, well-planned transition architecture.
Overview
16
16
years of professional experience
7
7
years of post-secondary education
2
2
Certificate
Work History
Senior System Engineer
Dar Al Ber Society
Dubai, United Arab Emirates
08.2019 - Current
- Installing, configure and testing operating systems, computer network systems, and system management tools
- Performed complex and demanding project work as well as daily operational tasks to exceptionally high standards and within agreed timescales.
- Ensures the highest level of systems and infrastructure availability
- Interpreted complex system design and architecture specifications to configure and integrate computer hardware.
- Evaluating the existing Network systems and maintain asset lists, network inventory, upgrading Networks and maintenance
- Recommended new hardware and software solutions from current technologies, keeping network performance and security updated to industry standards.
- Demonstrated practical experience overseeing implementation and direction of VMware technologies including vCenter, Site Recovery Manager and ESXi.
- Optimized network performance by continuously assessing best configuration practices.
- Delivered 1st, 2nd and 3rd line support to internal teams using Helpdesk Management, Network Support and System administration expertise.
- Assessed emerging security threats and implemented robust patching schedules to maintain system integrity.
- Governed environment's hardware and software life-cycles, forward-planning to mitigate potential impact of end-of-life or end-of-support milestones.
Sr. System Admin /IT Project Manager
Galaxy Insurance Brokers, Dhabi
Dubai, United Arab Emirates
02.2016 - 04.2019
- Facilitated high-quality service desk operations, applying best practice methods aligning with ITIL framework.
- Executed projects using Waterfall and Agile methodologies.
- Expanded use of VMware technologies, achieving multiple server and desktop virtualization.
- Followed technical documentation for accurate installation, maintenance and repair work.
- Improved company productivity through consistently hitting ERP system migration deadlines throughout lifecycle project delivery.
- Evaluated telephony systems and drove inbound call routing improvements to customer minimize waiting times.
- Requisitioned hardware and software to meet changing organizational needs.
- Tracked computer system and network performance to identify root causes of issues.
- Followed established SLAs, maintaining high IT quality-of-service levels.
- Scanned systems, diagnosing and correcting equipment failures and performance issues.
IT Infrastructure Manager
Tech Solution and Integrators
Dubai, United Arab Emirates
08.2013 - 12.2015
- Scheduled upgrades and configuration to align management information systems.
- Attended service liaison meetings with customer representatives to raise awareness and update policies and strategies.
- Computing On-site analysis including performance metrics, service levels, requirements of Computer Networks system upgrade, planning, installation, and maintenance
- Instructed and guided staff in achieving project and business goals.
- Manage deployment for user end-point environments (Physical /Virtual Machines, Workstation, Laptops, Tablets)
- Preparing /enforcing IT strategies and policies ,contributing to budget formulation in line with the business objectives of our corporate clients
- Identified organizational strengths and weaknesses for strategy development and planning purposes.
- Explored datasets to reveal patterns using statistics, database systems or artificial intelligence.
- Exploited models and tools in integrating and creating centralized data repositories.
Cyber Security Network Engineer
Dar Al Ber Society
Dubai, United Arab Emirates
06.2010 - 07.2013
- Consulted with risk management to determine cyber security approach and operating model.
- Liaised with law enforcement and other external agencies to keep up-to-date with relevant cybersecurity threats.
- Upheld security-by-design in all proposed solutions and project delivery.
- Designed and updated network and computer security measures.
- Offered specialist skill set to support recovery from emergency system failures.
- Worked with Infrastructure, Development and Support teams to align security and enterprise architectures.
- Upgraded workstations and network hardware with new technology in line with performance and budget objectives.
- Promoted and increased level of security awareness throughout company.
- Built and maintained external networks to address common industry trends, incidents and cybersecurity risks.
- Carried out analysis on security alerts, identifying and recommending actions on high risks.
Network Engineer
Dar Al Ber Society
Dubai, United Arab Emirates
08.2007 - 06.2010
- Deploying, testing, and optimizing services relevant to Network & System integration
- Evaluated network performance to optimize traffic flow, maintain security and improve processes.
- Troubleshooting /Monitoring network traffic and related activities, Network load balancing, continuous monitoring to make sure optimal network performance
- Oversee the day-to-day operations of the network, ensuring optimal performance, reliability, and security
- Employed firewalls to safeguard network security and block unauthorized access.
- Maximised network availability and performance by monitoring, troubleshooting, resolving outages and scheduling upgrades.
- Administered, maintained and supported network systems to provide consistent security, availability and performance.
- Provided smooth communications by configuring LAN technology, wireless access points and controllers.
- Monitored and performed hardware and software upgrades to network servers, including operating systems and applications.
- Configured routers, switches and firewalls to deploy and support LAN, WAN and wireless networks.
- Supported various operating systems and server technologies.
Education
Foundation degree - Pre Engineering
Govt. Postgraduate College, Samanabad
Faisalabad, Pakistan 09.1997 - 08.1999
Bachelor of Science - Computer Science
Allama Iqbal Open University
Islamabad, Pakistan 03.2000 - 02.2004
Master of Science - Computer Science
University of The Punjab
Lahore, Pakistan 09.2004 - 08.2006
Skills
- Hypervisor administration
- Azure environment support
- Single Sign On (SSO) solutions
- Windows Server operating systems
- PowerShell scripting
- Network fault investigations
- Network infrastructure protocols
- Network diagnostics
- Microsoft Exchange
- End-user training
- Wireless network set up
- Anti-virus infrastructure
- VPN management
- Staff assistance
- Data Protection Manager (DPM)
- Telephony systems
- Servers expertise
- Vulnerability analysis
- Penetration testing
- ICT security systems
- Cloud implementation
- Security infrastructure architecture
- ICT disaster recovery
- VMware
- Windows & Linux operating systems
- Cisco systems
- Cloud technologies
- IT security and networking
- Office 365
- Citrix
- Waterfall methodology
- Risk mitigation planning
- IT budget and cost control
Certification
2018 Project Management Professionals (PMP) Regional Educational Institute, U.A.E
2010 Cisco Certified Network Associate (CCNA) Cisco Online Certifications, Dubai
2005 Microsoft Certified System Engineer (MCSE) Corvit Systems, Lahore
Languages
English
Advanced
Arabic
Intermediate
Urdu
Native
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel
Timeline
Senior System Engineer
Dar Al Ber Society
08.2019 - Current
Sr. System Admin /IT Project Manager
Galaxy Insurance Brokers, Dhabi
02.2016 - 04.2019
IT Infrastructure Manager
Tech Solution and Integrators
08.2013 - 12.2015
Cyber Security Network Engineer
Dar Al Ber Society
06.2010 - 07.2013
Network Engineer
Dar Al Ber Society
08.2007 - 06.2010
Master of Science - Computer Science
University of The Punjab
09.2004 - 08.2006
Bachelor of Science - Computer Science
Allama Iqbal Open University
03.2000 - 02.2004
Foundation degree - Pre Engineering
Govt. Postgraduate College, Samanabad
09.1997 - 08.1999
2018 Project Management Professionals (PMP) Regional Educational Institute, U.A.E
2010 Cisco Certified Network Associate (CCNA) Cisco Online Certifications, Dubai
2005 Microsoft Certified System Engineer (MCSE) Corvit Systems, Lahore
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