Zahid Muhammad Muhammad Ishaq
Ajman,UAE
Summary
Professional Sales Executive with 10+ years of experience attending to needs of customers and converting prospects to increase sales. Accomplished in emphasising service features and benefits, quoting prices, discussing credit terms, preparing sales order forms and developing reports. Expert in overcoming objections from prospective customers to maximise sales opportunities.
Overview
13
13
years of professional experience
14
14
years of post-secondary education
Work history
SMB and Consumer Sales Executive
Etisalat by E&
Sharjah, UAE
2016.10 - Current
- Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
- Analysed industry and competitor trends to enhance sales strategy.
- Maintained contact with customers throughout sales and pre-delivery process.
Technical Support Executive
EMS, Emitac Mobile Solutions LLC
Dubai, UAE
2013.11 - 2016.09
- Handled day-to-day smartphone and tablet repairs and maintenance, consistently meeting high service standards.
- Addressed queries and concerns regarding mobile capacity and features.
- Ordered supplies to maintain consistent inventory.
- Provided estimates and quotes for repairs to customers.
Payroll Clerk
Toronto Contracting Co. LLC
Dubai, UAE
2010.09 - 2013.09
- Managed payroll for employees.
- Provided administrative support to accounting department.
- Issued paychecks and administered direct deposits to bank accounts.
Education
Bachelor's - Science in Business
University of Atlanta, Tareeqah Management
2010.06 - 2013.06
GCSEs - Design & Technology
Arab Unity School
Dubai, UAE 1999.01 - 2010.06
Skills
- Computer Literacy: Well versed in computers, have command over Microsoft Office and well versed in Word, Excel and Power Point
- Field sales retail
- Product expertise
- Customer needs analysis
- Company processes
- Sales expertise
- Sales closing techniques
Languages
English
Fluent
Urdu
Native
Arabic
Elementary
Timeline
SMB and Consumer Sales Executive
Etisalat by E&
2016.10 - Current
Technical Support Executive
EMS, Emitac Mobile Solutions LLC
2013.11 - 2016.09
Payroll Clerk
Toronto Contracting Co. LLC
2010.09 - 2013.09
Bachelor's - Science in Business
University of Atlanta, Tareeqah Management
2010.06 - 2013.06
GCSEs - Design & Technology
Arab Unity School
1999.01 - 2010.06