Zahiya Nafeesa
Back office executive
Dubai
Summary
Professional Back Office Executive with excellent interpersonal skills and extensive customer service and sales experience. Team-oriented leader proficient in time-management and improving efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Back Office Executive
Rare Globex Information Services LLC
06.2024 - Current
- Achieved high levels of accuracy in data entry tasks through close attention to detail and regular quality checks.
- Maintained inventory for back-office supplies, computers and work-stations.
- Organized office operations, leading daily activities and controlling correspondence.
- Maintained strict confidentiality of sensitive company data by adhering to security protocols and access controls.
- Produced reports, contracts and correspondence using various software.
- Supervised clerical staff to guide overall strategic direction.
- Scheduled and led regular meetings with staff to review progress and acknowledge achievements.
Administrative assistant
Darul Ayman Pre school
06.2023 - 12.2023
- Kept and maintained accurate filing system for preservation of office information.
- Dealt with routine enquiries at reception or by telephone and referred more complex matters to appropriate members of staff.
- Assisted managers in compiling and organising materials for meetings.
- Provided printing, photocopying scanning support to colleagues.
- Maintained files and filing, keeping sensitive information confidential.
- Answered telephones to give information to callers, take messages or transfer calls.
- Assisted staff with computer usage.
- Greeted visitors and provided general information about the school.
- Received, sorted and distributed incoming mail.
- Planned and scheduled meetings, creating agendas and minutes as needed.
Education
Bachelor of Arts - Office management,Psychology,English Major
St Agnes College
06/2019 - 08/2022
Pre University - History, Economics, Political Science
Government PU College
06/2017 - 04/2019
High School Diploma -
St Ann’s High School
06/2013 - 05/2015
Skills
File Management
Mail Routing
Data Management
Basic accounting
Report Generation
Typing Speed
Record preparation
Spreadsheet Creation
Microsoft Office
Data Entry
Excel spreadsheets
Writing reports
Certification
Digital marketing
Languages
English
Hindi
Malayalam
Arabic
Kannada
Advanced (C1)
Timeline
Back Office Executive
Rare Globex Information Services LLC
06.2024 - Current
Administrative assistant
Darul Ayman Pre school
06.2023 - 12.2023
Bachelor of Arts - Office management,Psychology,English Major
St Agnes College
06/2019 - 08/2022
Pre University - History, Economics, Political Science
Government PU College
06/2017 - 04/2019
High School Diploma -
St Ann’s High School
06/2013 - 05/2015