Zahiya Nafeesa
Back office executive
Dubai
Summary
Professional Back Office Executive with excellent interpersonal skills and extensive customer service and sales experience. Team-oriented leader proficient in time-management and improving efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Back Office Executive
Rare Globex Information Services LLC
2024.06 - Current
- Achieved high levels of accuracy in data entry tasks through close attention to detail and regular quality checks.
- Maintained inventory for back-office supplies, computers and work-stations.
- Organized office operations, leading daily activities and controlling correspondence.
- Maintained strict confidentiality of sensitive company data by adhering to security protocols and access controls.
- Produced reports, contracts and correspondence using various software.
- Supervised clerical staff to guide overall strategic direction.
- Scheduled and led regular meetings with staff to review progress and acknowledge achievements.
Administrative assistant
Darul Ayman Pre school
2023.06 - 2023.12
- Kept and maintained accurate filing system for preservation of office information.
- Dealt with routine enquiries at reception or by telephone and referred more complex matters to appropriate members of staff.
- Assisted managers in compiling and organising materials for meetings.
- Provided printing, photocopying scanning support to colleagues.
- Maintained files and filing, keeping sensitive information confidential.
- Answered telephones to give information to callers, take messages or transfer calls.
- Assisted staff with computer usage.
- Greeted visitors and provided general information about the school.
- Received, sorted and distributed incoming mail.
- Planned and scheduled meetings, creating agendas and minutes as needed.
Education
Bachelor of Arts - Office management,Psychology,English Major
St Agnes College
06/2019 - 08/2022
Pre University - History, Economics, Political Science
Government PU College
06/2017 - 04/2019
High School Diploma -
St Ann’s High School
06/2013 - 05/2015
Skills
File Management
Certification
Digital marketing
Languages
English
Hindi
Malayalam
Arabic
Kannada
Advanced (C1)
Timeline
Back Office Executive
Rare Globex Information Services LLC
2024.06 - Current
Administrative assistant
Darul Ayman Pre school
2023.06 - 2023.12
Bachelor of Arts - Office management,Psychology,English Major
St Agnes College
06/2019 - 08/2022
Pre University - History, Economics, Political Science
Government PU College
06/2017 - 04/2019
High School Diploma -
St Ann’s High School
06/2013 - 05/2015
Digital marketing
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