Zahra Hussain Barakat

dubai,uniten arab emirts

Summary

Friendly Cashier offering more than [2] years of retail experience. Organised and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions. Honest Cashier capable of managing money, merchandising stock and assisting customers with locating desired items. Successful at cleaning and arranging checkout lanes to maintain professional, visual appeal. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.

Overview

years of professional experience

Work history

Customer Service Representative

alfuttaim

dubai, united arab emirat

09.2021 - Current

Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
Assisted customers with varying questions using product knowledge and service expertise.
Answered customer telephone calls promptly and improved on-hold wait times.
Maintained excellent working relations with numerous external clients, providing timely quotes and shipping information.
Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
Reduced customer wait times through optimised checkout processes.

Education

ART CERTIFICATE (72.2% -

HIGHT SCHOOL CERTIFICATE - undefined

AT ALSALAM SCHOOL

2016

Skills

Cash handling
Customer greeting
Service upselling

Customer relations
Customer advising

Additional Information

THE MATERIAL THAT WAS STUDIED IS:Recruitment and Selection in Business.Understanding Mindset.Understanding Work PrinciplesUnderstanding Motivation.Managing Your Time.Dealing with Your First Days Work-in skillsComputer skills: I know how to use Words, PowerPoint and Excel. and also, I know how to write fast.job experience-Ikea Al Futtaim, LLC festival plaza, Jebel Ali customer service Assistant from 2021 up to the present.

artist

I have had a talent for drawing since I was young, and I try to develop this talent every day.

Timeline