Zaida Isaacs
London
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
7
7
years of professional experience
1
1
Certification
Work History
FinOps Onboarding Specialist
Addition Financial Limited
London
06.2023 - Current
- Lead the onboarding process for new clients, ensuring seamless integration of financial operations into Addition Finance's systems
- Conduct in-depth discovery sessions with clients to understand their financial operations, goals, and requirements for a successful onboarding experience
- Work closely with clients to set up and configure their financial systems, ensuring all necessary integrations are in place for efficient operations
- Guide clients through the setup of their financial tools, reporting systems, and workflows in alignment with their business needs
- Provide hands-on training and resources to clients, ensuring they are fully equipped to use the FinOps platform effectively
- Develop and deliver customized training sessions to different stakeholders within client organizations, including finance teams and executives
- Partner with the Finance, Product, and Customer Success teams to ensure smooth implementation and successful project outcomes
- Serve as the main point of contact for clients during the onboarding phase, providing them with consistent updates and resolving any issues that arise
- Work with the Customer Success team to identify potential areas of improvement or additional services that could benefit clients during the onboarding process
- Build and maintain strong relationships with clients, ensuring a positive and productive experience during the onboarding journey
- Address client queries or concerns promptly, providing clear solutions and maintaining high levels of customer satisfaction
- Collect and document feedback from clients regarding the onboarding process, and suggest improvements to enhance future experiences
- Provide post-onboarding support, ensuring clients feel confident in using the financial tools and systems, and assist with any troubleshooting as necessary
- Facilitate the smooth transition of clients from the onboarding phase to ongoing support, collaborating with the Customer Success team to ensure clients' long-term satisfaction
Data Engineering Operations Analyst
Chattermill Analytics Limited
London
08.2022 - 12.2023
- Design, implement, and maintain scalable data pipelines to support real-time and batch processing for business-critical operations
- Collaborate with cross-functional teams to ensure data accuracy, availability, and performance across various platforms
- Monitor, troubleshoot, and resolve issues related to data workflows, ETL processes, and system performance
- Analyze large datasets to extract meaningful insights that drive operational improvements and inform decision-making
- Develop and optimize SQL queries, scripts, and data models to support reporting, analytics, and data management
- Automate repetitive data processing tasks to improve efficiency and reduce manual intervention
Finance Operations Lead
Chattermill Analytics Limited
London
05.2019 - 06.2022
- Lead financial planning, budgeting, and forecasting to support the company's strategic goals and ensure financial stability
- Manage cash flow, resource allocation, and cost control to maintain the financial health of the organization
- Collaborate with cross-functional teams to align operational needs with financial strategies, enabling effective decision-making
- Prepare and present financial reports, providing key insights into profitability, performance, and efficiency for the leadership team
- Develop and optimize operational processes to enhance efficiency and scalability as the company grows
- Oversee the implementation and improvement of financial systems to ensure smooth day-to-day operations
- Manage relationships with vendors, clients, and partners, ensuring accurate financial transactions and adherence to contracts
- Ensure compliance with financial regulations, laws, and internal policies to mitigate risks
- Work with teams to analyze financial and operational data, identifying opportunities for cost savings and better resource management
- Drive process improvements and automation initiatives to streamline workflows and reduce manual tasks
Financial Operations
Potentialife Limited
London
09.2018 - 05.2019
- Manage day-to-day financial transactions, including invoicing, payments, and reconciliations
- Ensure accurate and timely processing of accounts payable and accounts receivable
- Assist in maintaining and updating financial records and reports
- Monitor cash flow and ensure adequate liquidity for daily operations
- Support the preparation of monthly financial statements and reports
- Assist with budgeting and forecasting to support financial planning
- Work with internal teams to ensure compliance with financial policies and procedures
- Help resolve discrepancies and ensure the accuracy of financial data
- Collaborate with finance and operations teams to streamline financial processes
- Assist in audits and ensure financial operations are in line with regulations
Assistant Accountant
Sable International
Cape Town
09.2018 - 05.2019
- Maintain and update accounting records for multiple UK limited companies
- Assist in the preparation of monthly, quarterly, and annual financial statements
- Prepare and submit VAT returns for clients, ensuring compliance with HMRC regulations
- Assist in preparing Corporation Tax returns for UK limited companies
- Process payroll for employees of UK limited companies, ensuring accurate and timely payments
- Regularly communicate with clients to request missing information or documentation
- Assist with the preparation and submission of Self-Assessment tax returns for directors/shareholders of limited companies
Education
Some College (No Degree) - Accounting And Finance
Association of Accountancy Technicians
London, United KingdomSkills
Project Management, Financial Analysis, Budgeting and Forecasting, Cross-Functional Collaboration, Process Improvement, Automation, Cloud Financial Management
Certification
- 2023
PYTHON - UDEMY
2023
DATA ENGINEERING - DATACAMP
Timeline
FinOps Onboarding Specialist
Addition Financial Limited
06.2023 - Current
Data Engineering Operations Analyst
Chattermill Analytics Limited
08.2022 - 12.2023
Finance Operations Lead
Chattermill Analytics Limited
05.2019 - 06.2022
Financial Operations
Potentialife Limited
09.2018 - 05.2019
Assistant Accountant
Sable International
09.2018 - 05.2019
Some College (No Degree) - Accounting And Finance
Association of Accountancy Technicians
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