Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Zaid Bani Hani

Zaid Bani Hani

Abu Dhabi

Summary

Accomplished Property Consultant and Banking services providing 15 years of experience delivering smooth-running buying and selling processes. Offering expert property advice and banking services through in-depth knowledge, thorough market understanding, and sound financial insight.

Overview

14
14
years of professional experience
4
4
years of post-secondary education

Work history

Property consultant

The Capital Avenue Real Esate
Abu dhabi, UAE
05.2023 - Current
  • Scout and identify investors with property consultancy needs.

Contact potential clients through calls, emails, etc. to offer them property consultancy services.

  • Prepare and present business proposals to convince clients and secure a consulting deal.
  • Maintain an up-to-date knowledge of government housing/property laws and policies.
  • Build and establish good working relationships with legal counsels and secure a consulting deal.
  • Give clients recommendations and advice on appropriate property investments to make.

Customer services & Tellet

Cairo Amman Bank
Amman, Jordan
12.2018 - 12.2021
  • Answer questions about account types and banking products, such as money market accounts, loans, and credit cards
  • Check on the status of customer accounts and track checks and payments
  • Review and explain account charges
  • Assist banking customers who are victims of fraud, theft, or identity theft
  • Assist customers with replacing lost or stolen credit or debit cards
  • Assist with address changes
  • Conduct dozens of bank’s routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals, etc)
  • Assess customer needs and introduce new products and services (credit cards, saving bonds, etc)
  • Make sales referrals, suggest alternate channels and cross-sell products and services
  • Go the “extra mile” to build trust relationships, customer loyalty and satisfaction
  • Comply with regulatory requirements
  • Manage risk in every transaction and detect fraudulent transactions to prevent losses
  • Resolve customers’ issues and provide relevant information

Senior Sales Officer

Dubai Islamic Bank, Dhabi
06.2013 - 05.2018
  • Evaluate credit worthiness by processing loan applications and documentation within specified limits
  • Interview applicants to determine financial eligibility and feasibility of granting loans
  • Determine all applicable ratios and metrics and set up debt payment plans
  • Communicate with clients either to request or to provide information
  • Justify decisions (approvals/rejections) and report on them
  • Complete loan contracts and counsel clients on policies and restrictions
  • Update job knowledge on types of loans and other financial services
  • Maintain and update account records

Sales /Credit Card

Finance House
09.2012 - 05.2013
  • Meet and exceed sales targets every month.
  • Leverage sales tools and resources to identify new leads and nurture prospect relationships.
  • Collaborate with Sales Leaders
  • Prospecting for new customers through existing leads and cold calling and maximizing lead generation
  • Timely execution of all sales activities – leads, campaigns, referrals & any self-generated leads
  • Tracking and reporting sales performance including pipeline, acquisition results and market conditions
  • Set appointments, listen to customer needs and sell most appropriate product

Underwriter & Customer services

Al Ain Al-Ahlia
Abu Dhabi
12.2009 - 08.2012
  • Prepare and issue motor insurance for individual clients and companies wishing to insure their vehicles
  • Regularity actions with client sob thin writing and antelope one mostly responding to various queries or provision of information in regards of motor insurance
  • Transfer insurance ownership from one client to another
  • Extend & cancel motor insurance policies for clients
  • Provide training and support for other team members
  • Assessvehiclesandvalidatetheinsuranceincaseofissuingnewpoliciesorrenewing existing ones.

Education

Bachelor's degree - in finance and Banking Yarmouk University Irbid – Jordan

Al Waleed School
Irbid - Jordan 2002
09.2005 - 09.2009

Skills

  • Excellent interpersonal communication skills with the ability to develop strong relationships with people from a wide range of cultures
  • High attention to detail, quick learner, and able to grasp new concepts quickly, with a strong focus on ongoing learning and personal development
  • A hardworking, honest, and reliable individual with a positive disposition and a healthy sense of humor
  • Logical with a strong problem-solving approach to work Displays initiative when seeking solutions and can ’think on feet’ under pressure, implementing appropriate solutions

Languages

Arabic
Native
English
Intermediate

Timeline

Property consultant

The Capital Avenue Real Esate
05.2023 - Current

Customer services & Tellet

Cairo Amman Bank
12.2018 - 12.2021

Senior Sales Officer

Dubai Islamic Bank, Dhabi
06.2013 - 05.2018

Sales /Credit Card

Finance House
09.2012 - 05.2013

Underwriter & Customer services

Al Ain Al-Ahlia
12.2009 - 08.2012

Bachelor's degree - in finance and Banking Yarmouk University Irbid – Jordan

Al Waleed School
09.2005 - 09.2009
Zaid Bani Hani