
The insurance industry has always been an exciting world for me. I delved into its academic studies and worked in-depth in the technical field for eight years and in the mediation field for four years. I still aspire to more training and gain experience.
As an assistant to the accounts manager,
following up on customer requests, issuing invoices, and tracking customer payments.
In the General Underwriting Department (Motor & Engineering).
Managing our clients’ accounts and providing support services for all insurance needs.
Boosted client satisfaction by effectively managing and resolving account issues.
Increased revenue for the company
Developed long-lasting client relationships by providing customer service and support.
Streamlined account management processes, improving overall efficiency and productivity.
Active listening skills
Communication skills
Computer skills
Customer service skills
Interpersonal skills
Leadership skills
Management skills
Problem-solving skills