Zainab Ali
Dubai,UAE
Summary
Driven professional with talent for building relationships and deep understanding of medical and pharmaceutical terminology. Demonstrates strong communication and presentation skills, Poised to significantly contribute to sales growth and client satisfaction in pharmaceutical sales. Demonstrates strong communication skills and keen understanding of beauty products. Poised to boost sales and enhance customer satisfaction in fast-paced retail environment. Seasoned professional with focus on beauty and skincare sales. Can boost sales and raise brand visibility through innovative strategies and in-depth product knowledge. Known for creating captivating in-store experiences and fostering long-term customer relationships.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
Work history
Front Desk Receptionist
Dental Care Clinic
Srinagar
2024.07 - 2025.11
- Greet patients, answer questions, and manage inquiries in person or by phone.
- Coordinate and schedule appointments, manage provider schedules, and notify providers of patient arrivals to optimize workflow.
- Maintain and update patient records, file documents, and assist patients with paperwork, including insurance forms.
- Assisted in keeping track of office supplies, avoiding sudden shortage.
- Provided accurate information about company services to clients, enhancing brand image.
Receptionist / Beautician
Lakme Beauty saloon
Srinagar
2023.06 - 2024.06
- Makeup application, including specialized makeup (e.g., bridal)
- Skincare services like facials, waxing, and lash/brow services
- Manicures, pedicures, and nail care
- Providing guidance on skincare routines and products
- Provided valuable support during busy periods, contributing to successful operation under high pressure.
- Coordinated office supplies orders to keep necessary materials available at all times.
Customer Sales Associate
Hamdard Ayurvedic Clinic
Kashmir
2022.08 - 2023.04
- Provided product knowledge to customers, influenced purchasing decisions.
- Coordinated with supply chain team for timely inventory replenishment.
- Created positive shopping environment by maintaining clean and organized store.
- Improved customer satisfaction by delivering excellent after-sales service.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Updated product labelling and pricing to reflect discounts and offers.
- Resolved customer complaints, ensured client satisfaction.
- Explained product benefits maximizing customer engagement while driving sales.
- Achieved sales targets with dedicated up-selling techniques.
Education
High School Diploma - Arts
Jammu Kashmir Board of School Education
Srinagar 2016.01 - 2018.01
Bachelor of Arts -
Indira Gandhi National Open University
Kashmir 2019.01 - 2025.01
Skills
- Interpersonal communications
- Customer service
- Multitasking
- Time management
- Easily approachable- Affable character
- Quick learner
- Telemarketing
- Effective selling techniques
- Fluent in multiple languages
- Sales reporting
- Sales techniques
- Upselling expertise
LANGUAGES
English
Urdu
Hindi
Kashmiri
Timeline
Front Desk Receptionist
Dental Care Clinic
2024.07 - 2025.11
Receptionist / Beautician
Lakme Beauty saloon
2023.06 - 2024.06
Customer Sales Associate
Hamdard Ayurvedic Clinic
2022.08 - 2023.04
Bachelor of Arts -
Indira Gandhi National Open University
2019.01 - 2025.01
High School Diploma - Arts
Jammu Kashmir Board of School Education
2016.01 - 2018.01