Zainab Begum
Dubai,UAE
Summary
Highly effective Executive with over two years of experience in leadership and communication, adept at improving workflows and implementing automation processes to minimise errors and reduce manual tasks. Demonstrates expertise in project management, organisational development strategies, financial oversight, strategic planning, and change management. Successfully led large, multi-faceted teams by implementing strategies and business plans. Skilled in musculoskeletal rehabilitation techniques, chiropractic adjustments, therapeutic exercise and stretching, patient examination and education. Proficient in customer relationship management software and sales strategy implementation. Passionate about driving long-term business planning to enhance operational efficiency across departments.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Operation Executive
MSZ Corporate Service Provider
Business Bay, Dubai
08.2023 - 10.2025
- Oversaw daily operations, ensuring timely task completion within budget constraints and managed team as assistant manager.
- Developed streamlined processes to enhance operational efficiency and productivity.
- Delivered technical support to customers, promptly resolving issues to uphold satisfaction levels.
- Led team for successful execution of annual corporate goals and increased existing client sales targets by 10%.
- Influenced positive organizational change with effective leadership techniques.
- Established key relationships with stakeholders, contributing towards long-term success of company .
- Maintained smooth operations through careful management of office workflow and administrative processes.
Consultant Physiotherapist
AJ POLYCLINIC
Hyderabad, India
03.2020 - 02.2023
- Conducted comprehensive clinical assessments to evaluate patient needs and determine appropriate care.
- Developed personalized physiotherapy treatment plans aimed at enhancing strength and functionality.
- Created individualized treatment programs focused on restoring, maintaining, and improving physical function, relieving pain, and preventing disability.
- Educated patients and their families on diagnosis, injury prevention strategies, and available therapeutic treatments.
- Designed and implemented a range of therapeutic exercise programs, incorporating both active and passive range-of-motion techniques and muscle reeducation.
Clinical Physiotherapist
CARE WELL HOSPITAL
Hyderabad, India
06.2018 - 09.2020
- Provided ongoing aftercare and follow-up for all clients.
- Assessed and treated chronic and acute pain, disc prolapse, and neuropathies.
- Ensured patient safety, adhered to risk management, and followed infection control protocols.
- Designed treatment programs to meet specific goals.
- Delivered physical therapy services for females in both inpatient and outpatient settings.
- Educated patients and families on proper body mechanics and self-care to enhance long-term recovery.
Physiotherapist-Intern
BIBI AMEENA MILLI HOSPITAL-MULTI SPECIALTY
Hyderabad, India
10.2017 - 04.2018
- Provided outpatient therapy for patients with chronic pain and balance disorders.
- Stayed updated on treatment modalities through ongoing professional development.
- Developed physiotherapy treatment plans to improve functionality and strength.
- Adjusted therapy sessions and exercises based on patient progress and limitations.
- Administered therapy and traction to alleviate pain and prevent deformities.
Education
High School - X Standard
Castle Town High School
IndiaMasters of Healthcare Management - Healthcare
Britts Imperial University
UAE 04.2023 - 11.2025
BACHELOR OF PHYSIOTHERAPY - Medical
Care Medical College
India 12.2013 - 06.2017
BOARD OF INTERMEDIATE EDUCATION -
Source one (VOC) College
India 06.2007 - 05.2009
Skills
- Project management and leadership
- Organizational development strategies
- Financial oversight
- Strategic planning
- Problem-solving and critical thinking
- Change management
- Musculoskeletal rehabilitation techniques
- Chiropractic adjustments
- Therapeutic exercise and stretching
- Patient examination and education
- Customer relationship management software
- Highly effective Executive with 2 years of experience, skilled in leadership and communication skills Passionate to improve workflows and implement automation processes across departments to minimise errors and reduce manual tasks Successfully led large, multi-faceted teams, implementing strategies and business plans
- Sales strategy implementation
Certification
- PG DIP, NUTRITION & DIETETICS
- AIPS: Professional Diploma in Hospital Administration
- Harvard Business School: Online Certification in Global Business
- Menopause Coaching Specialist Certification (ongoing)
Languages
English
Hindi
Urdu
Telugu
Awards/Activities
Received the "Product Registration Excellence" Award for outstanding performance
Timeline
Operation Executive
MSZ Corporate Service Provider
08.2023 - 10.2025
Masters of Healthcare Management - Healthcare
Britts Imperial University
04.2023 - 11.2025
Consultant Physiotherapist
AJ POLYCLINIC
03.2020 - 02.2023
Clinical Physiotherapist
CARE WELL HOSPITAL
06.2018 - 09.2020
Physiotherapist-Intern
BIBI AMEENA MILLI HOSPITAL-MULTI SPECIALTY
10.2017 - 04.2018
BACHELOR OF PHYSIOTHERAPY - Medical
Care Medical College
12.2013 - 06.2017
BOARD OF INTERMEDIATE EDUCATION -
Source one (VOC) College
06.2007 - 05.2009
High School - X Standard
Castle Town High School