Zandy Penanueva
Sales Consultant
Sharjah,SH
Summary
Performance-driven sales consultant with 10 years of experience selling in dynamic and fast-paced environments. Committed to working autonomously and with sense of urgency to meet and exceed territory sales goals. Adaptable and flexible to accommodate growing customer needs and requests.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work History
Sales Consultant
Shoemart, Land Mark Group of Companies
Sharjah
04.2012 - Current
- Prepared products for sales floor and created appealing product displays
- Meet incoming customers and provided immediate assistance
- Assisted customers with product selection, sales, and returns
- Listened to customer needs and preferences to provide accurate advice
- Enhanced customer satisfaction ratings by resolving issues efficiently
- Sought opportunities to up-sell and add-on additional merchandise
- Educated customers on product and service offerings
- Fostered relationships with customers to expand customer base and enhance loyalty and retention
- Addressed customer inquiries and concerns to facilitate decision-making and minimize anxiety or hesitation
- Directed leading sales team within store containing specialty products to ensure optimal customer service experiences
- Boosted employee morale by delivering daily kick- off message to motivate staff and communicate specials
- Completed purchases with cash, credit and debit payment methods
- Facilitated daily and weekly physical inventory counts
- Maintained knowledge of current promotions, exchange guidelines, payment policies and
Fixed Assets & Supplies Clerk
Ace Hardware
Cebu
07.2008 - 06.2011
- Supported full store stock takes, ensuring accuracy throughout for detailed, thorough results
- Maintained exceptionally clean stockroom to guarantee ease of use and maximum efficiency in locating stock
- Examined merchandise closely to maintain excellent quality standards
- Regularly monitored stock levels to ensure well stocked, visually appealing sales floor
- Maintained stock inventory lists to ensure accurate stock replenishment orders were placed
- Consistently collected and transported items from stockrooms to sales floor for shelving and stocking
- Stayed current on available products, store promotions and customer service policies to better assist with any need
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies
- Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
Time Keeper
Tsuneishi Heavy Industries Incorporated
Cebu
02.2007 - 03.2008
- Managed daily office operations and equipment maintenance
- Served as central point of contact for all company workers needing to gain access to building
- Dispersed incoming mail to correct recipients throughout office
- Proactively identified and solved complex problems that impact management and business direction
- Maintained up-to-date department organizational chart
- Made copies, sent faxes and handled all incoming and outgoing correspondence
- Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists
- Managed daily calendar for workers.
Education
Bachelor of Science - Education
Andres Soriano College
Philippines 06.1998 - 03.2002
Skills
Product and service knowledge
Additional Information
with UAE Driving License
Timeline
Sales Consultant
Shoemart, Land Mark Group of Companies
04.2012 - Current
Fixed Assets & Supplies Clerk
Ace Hardware
07.2008 - 06.2011
Time Keeper
Tsuneishi Heavy Industries Incorporated
02.2007 - 03.2008
Bachelor of Science - Education
Andres Soriano College
06.1998 - 03.2002
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