ZARISH EMAN
Dubai,United Arab Emirates
Summary
Professional Sales Executive with 03 years of experience attending to needs of customers and converting prospects to increase sales. Accomplished in emphasising service features and benefits, quoting prices, discussing credit terms, preparing sales order forms and developing reports. Expert in overcoming objections from prospective customers to maximise sales opportunities.
Overview
6
6
years of professional experience
1
1
Certification
Work history
Sales Executive
Derby Group ( Channel Partner Of Deem Finance )
Dubai, UAE
09.2025 - Current
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
- Identified and pursued new business opportunities to expand client base and market reach.
- Delivered tailored presentations and product demonstrations to effectively communicate value propositions.
- Collaborated with cross-functional teams to streamline processes and improve service delivery.
- Conducted market research to stay ahead of industry trends and competitive landscape.
- Negotiated contracts and pricing agreements to achieve mutually beneficial outcomes.
- Conducted in-depth market research to identify new business opportunities and trends within industry.
- Developed and maintained strong relationships with clients to enhance customer satisfaction and loyalty.
Sales Executive
Smart Union Commercial Brokers DSA Emirates NBD
Abu Dhabi
03.2024 - 12.2025
- Contributed creative ideas during brainstorming sessions for new product launches and promotional campaigns within Credit Cards Department.
- Identified untapped market segments through comprehensive research and analysis to expand reach and increase sales opportunities.
- Maintained detailed records of sales activities, ensuring accurate reporting on progress toward performance goals.
- Analyzed customer data to identify patterns in spending, informing future marketing strategies for optimal results.
- Participated in industry conferences and trade shows to network with potential clients and stay informed of market trends.
- Developed and maintained strong relationships with clients to enhance customer satisfaction and loyalty.
- Conducted in-depth market research to identify new business opportunities and trends within industry.
Administrative Coordinator
TARBIYAH ISLAMIC SCHOOL
Lahore
07.2021 - 08.2023
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts
- Meeting and greeting with parents and making them feel welcome
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized
- Maintained office calendars to track important dates and deadlines
- Managed communication between staff, parents, and external stakeholders to foster collaboration.
Call Operator
HSNDS
Lahore
06.2020 - 05.2021
- Handle 50+ customer interactions per day, giving detailed, personalized, friendly and polite service to ensure customers retention and satisfactions
- Trained 4 new employees in customer service script recitation, conflict resolution and data entry practice
- Memorized all company products and service to be able to answer customer questions quickly and efficiently and increase upsells
- Collect source data such as customer names, addresses, phone numbers, credit card information for over 1000 customers and enter data into customer service software
- Managed high volumes of incoming calls ensuring excellent customer service standards were met.
Education
Bachelor of Science - Computer Science
Virtual University of Pakistan
LAHORE, PAKISTAN, Pakistan 08.2023 -
Associate of Science - Computer Science
Board of Intermediate & Secondary Education (BISE)
Lahore, PakistanAdvanced Excel -
NS Training (SMC-PRIVATE) Limited
Lahore, Pakistan08.2022
Skills
- Expert Knowledge for selling process
- Excellent communicator
- Strategic selling
- Presentation Skills
- Microsoft office
- Effective sales techniques
- Relationship building skills
- Customer retention
- Problem Solving
- Product knowledge
Certification
Microsoft Office Specialist (MOS) Certification
LANGUAGES
English
Urdu
PERSONAL INFORMATION
Visa Status: Work Visa
Timeline
Sales Executive
Derby Group ( Channel Partner Of Deem Finance )
09.2025 - Current
Sales Executive
Smart Union Commercial Brokers DSA Emirates NBD
03.2024 - 12.2025
Bachelor of Science - Computer Science
Virtual University of Pakistan
08.2023 -
Administrative Coordinator
TARBIYAH ISLAMIC SCHOOL
07.2021 - 08.2023
Call Operator
HSNDS
06.2020 - 05.2021
Associate of Science - Computer Science
Board of Intermediate & Secondary Education (BISE)
Advanced Excel -
NS Training (SMC-PRIVATE) Limited