Zarnisu Thet
Dubai
Summary
Accomplished and results-driven professional with commercial- astute and successful experience exceeding sales goals and driving revenue growth leveraging deep product knowledge, strategic sales techniques, and market insights.
Overview
15
15
years of professional experience
Work History
Senior Sales Representative
Rivoli Group, Jewelry/Watches
Dubai
04.2022 - Current
- History of spearheading full sales cycle—from prospecting and lead generation to closing deals and maintaining long-term customer relationships
- Adept at developing and executing effective sales strategies, analyzing market trends, and providing dynamic product presentations
- Skilled in mentoring and coaching sales teams to enhance their performance, improve customer satisfaction, and achieve targets
- PROFICIENCIES
- Sales Cycle Management
- Lead Generation & Prospecting
- Revenue Growth Strategies
- Post-Sale Follow-Up
- Customer Relationship Management
- Market Analysis
- Sales Coaching & Mentorship
- Product Knowledge & Presentations
- Customer Satisfaction & Retention
- Team Collaboration, Review and analyze sales results against set targets and quotas, documenting all progress and gaps in performance
- Conduct regular market research, analyzing competitor offerings, pricing strategies, and emerging trends within the industry to identify potential sales opportunities and adapt sales approaches proactively to stay ahead of competitors
- Maintain strong relationships with existing customers to foster loyalty and long-term business while following up on complaints to ensure resolutions have been implemented
- Develop customized presentations that align with client needs, using data-driven insights, industry knowledge, and product benefits to help convert leads into customers and drive sales growth.
Senior Sales Representative
Al Futtaim Watches & Jewelry
Abu Dhabi
11.2017 - 02.2022
- Consistently achieved 89-100% of the assigned sales target through diligent work, effective customer engagement, and strategic sales techniques
- Achieved high customer satisfaction, with positive feedback and repeat business as a result of exceptional customer service
- Enhanced the customer's shopping experience and increased sales, customer retention and repeat business by maintaining a well-organized sales floor
- Improved team productivity and efficiency, contributing to a streamlined sales process and better customer service by training new associates on proper cash register operations, customer transaction processes, and balancing drawers
- Attained higher customer satisfaction, loyalty, and sales through personalized recommendations based on in- depth understanding of customer needs.
Hostess
M.H Alshaya Company
Abu Dhabi
10.2014 - 09.2017
- Reached high levels of customer satisfaction by scheduling reservations, answering questions and informing of accurate wait times
- Built positive guest relations and established a welcoming environment for patrons
- Allocated patrons to tables suitable, addressed questions about food, managed cash registers and used specialized seating software to monitor available tables.
Sales Executive/Administrative
Myanmar Motors Company
11.2009 - 07.2013
- Consistently exceeded sales targets, drove increased revenue and enhanced company profitability through a streamlined and efficient sales process
- Completed customer orders and delivered warranty services according to manufacturer specifications
- Reached 100% of sales goals and service targets through successful relationship-building and effective sales techniques
- Improved customer satisfaction ratings and overall team performance, fostering positive relationships between sales associates and customers
- Attended weekly meetings with the branch manager to discuss current sales challenges, identify potential sales obstacles, and collaborate on techniques to overcome these barriers
- Provided coaching and training to sales associates, focusing on product knowledge, sales incentives, and effective selling techniques
- Developed dynamic product presentations, emphasizing practical use cases to show customers how the products would solve their specific needs.
Education
Bachelor of Arts - English (B.A)
Yadanarbon University,
Mandalay, MyanmarBachelor of Arts -
Yadanarbon University
Certificate: Hospitality Administration and Management, Star Resource Tourism & Hospitality Management, Yangon, Myanmar Digital Marketing online course -
Yangon, Myanmar
Yangon2023
Skills
- Interpersonal communication skills
- Client prospecting
- Marketing familiarity
- Merchandising expertise
- Client acquisition strategies
- Ethical selling techniques
Timeline
Senior Sales Representative
Rivoli Group, Jewelry/Watches
04.2022 - Current
Senior Sales Representative
Al Futtaim Watches & Jewelry
11.2017 - 02.2022
Hostess
M.H Alshaya Company
10.2014 - 09.2017
Sales Executive/Administrative
Myanmar Motors Company
11.2009 - 07.2013
Bachelor of Arts - English (B.A)
Yadanarbon University,
Bachelor of Arts -
Yadanarbon University
Certificate: Hospitality Administration and Management, Star Resource Tourism & Hospitality Management, Yangon, Myanmar Digital Marketing online course -
Yangon, Myanmar
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