Safwan AK
Sharjah
Summary
Results-driven IT professional specialising in infrastructure design, implementation, and support. Leads project management and technical initiatives, with expertise in CCTV, ANPR, video management, and access control systems. Manages network infrastructure, including LAN/WAN, VLAN, MPLS, VPN, and Fortinet firewall configurations. Experienced in Windows Server administration, preventive maintenance planning, and technical documentation, ensuring efficient project delivery and client satisfaction.
Overview
1
1
Certification
9
9
years of professional experience
Work history
Senior Project Head & Senior Technical Head
Pinetree FZC
Sharjah
2021.03 - 2026.07
- Managed complete lifecycle of IT infrastructure and ELV projects, ensuring seamless planning, implementation, testing, commissioning, and handover.
- Leading technical teams and coordinating engineers, subcontractors, and clients for successful project execution.
- Prepared comprehensive project documentation including technical reports, PPM reports, BOQ, method statements, and handover documents to support project clarity and compliance.
- Designing and implementing CCTV surveillance systems, access control systems, networking infrastructure, and ELV solutions.
- Handling server installation, configuration, troubleshooting, and infrastructure support.
- Supporting enterprise network solutions including switches, firewalls, VLAN configuration, and connectivity troubleshooting.
- Managed customer communication, facilitated technical meetings, conducted site surveys, and provided project progress updates to ensure alignment and satisfaction.
- Conducting preventive maintenance activities and generating detailed service reports.
IT Support Engineer
3 Stars Computer
2018.01 - 2021.01
- Delivered IT support and troubleshooting for desktops, laptops, printers, servers, and network infrastructure, ensuring smooth operation and user satisfaction.
- Supported IT infrastructure maintenance and resolved technical issues, contributing to improved customer experience and operational continuity.
- Installed and maintained Windows operating systems and applications, enhancing system reliability and performance for end-users.
- Supported LAN networking, user management, system configuration, and technical troubleshooting.
Education
Bachelor of Science (B.Sc.) - Information Technology
North East Christian University
INDIASkills
- Project management
- IT infrastructure design
- ELV systems design
- CCTV surveillance systems
- ANPR camera systems
- Door Access Control Systems
- PAVA / Public Address Voice Alarm Systems
- Network infrastructure
- Network configuration
- Fortinet Firewall Solutions
- Windows Server Administration
- Server Installation and Maintenance
- Maintenance planning
- Technical documentation
- Team management
- Client coordination
Certification
Fortinet IWCAMPUS Certification
LANGUAGES
English
Malayalam
Hindi
Arabic (Basic)
KEY PROJECTS
EHS Medical Centers – IT Infrastructure, CCTV, Network and ELV implementation., Sharjah Fisheries Department – Security systems and infrastructure deployment., Dubai Hospital – PAVA system implementation and technical support., Sharjah Media City – Complete network infrastructure and ELV project implementation., MOI Footbridge CCTV Project – Preventive maintenance and reporting activities., Corporate Offices – Enterprise IT infrastructure, CCTV, access control, and networking solutions.
Accomplishments
- Successfully completed 100+ IT Infrastructure and ELV projects.
- Managed large-scale integrated security projects with 450+ devices including CCTV, ANPR, door access control, WiFi, IDF and MDF infrastructure.
- Managed and coordinated teams of 15+ engineers and technical staff.
- Supported and maintained infrastructure across 200+ sites.
- Experienced in complete project execution from design stage to final handover.
Timeline
Senior Project Head & Senior Technical Head
Pinetree FZC
2021.03 - 2026.07
IT Support Engineer
3 Stars Computer
2018.01 - 2021.01
Bachelor of Science (B.Sc.) - Information Technology
North East Christian University