ZEENATHUL FAZMINA
COLOMBO,SRI LANKA
Summary
Administrative leader offering experience prioritising and delegating tasks to drive goal achievement. Expertise includes schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture. Motivational leader with record of success in [Type] environments. Seeks out change opportunities, capitalising on technologies, improved methods and gaps to surpass targets. History maintaining efficiency and high employee satisfaction with responsive management style. Successful manager equipped to plan, lead and optimise operations for changing landscape. Accomplished in delivering above-expected results while streamlining operations. Ambitious to affect change and bring results in new environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
ASSISTNT MANAGER
INTERNATION MANAGEMENT
COLOMBO, SRI LANAKA
03.2022 - Current
- Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Planned and managed resources and budget to support and deliver objectives.
- Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
- Partnered with management team to optimise operations and reduce costs.
- Maintained agile, responsible organisation with sustained revenue growth by monitoring industry forecasts, honing budgets and adjusting marketing strategies.
- Reviewed reports from subordinate management to identify areas of opportunity.
GAMMA PIZZAKRAFT LANKA Pvt Ltd. -Sri Lanaka
Customer Service Representative.
COLOMBO, SRI LANKA
03.2022 - 12.2023
- Calmed anxious pets to achieve positive grooming experiences.
- Styled dog coats according to breed using clipping and hand-stripping methods.
- Fed, watered and toileted animals ahead of treatments.
- Liaised with customers to meet care and grooming requirements.
- Assessed animal behaviours and conditions, tailoring treatments to suit.
- Sterilised grooming equipment between treatments for faultless hygiene standards.
- Kept animal cages spotlessly clean to minimise infection risks.
- Checked animal coats for fleas and ticks, offering treatment advice.
- Advised customers on correct aftercare for optimised animal health.
- Trained in animal first aid to provide emergency assistance.
- Provided medical assistance to animals awaiting veterinary care.
Education
High School Diploma -
DHARMAPALA COLLEGE
SRI LANKA High School Diploma - Advance level
C/K KHAIRIYA GIRLS COLLEGE
SRI LANKA Skills
- Fiscal health management
- Commercial awareness
- Customer rapport
- Coaching leadership
- SMART goal setting
- Performance development planning
- Operations oversight
- Revenue growth
Languages
English
Fluent
Certification
- [Area of certification] Training - [Timeframe]
Timeline
ASSISTNT MANAGER
INTERNATION MANAGEMENT
03.2022 - Current
GAMMA PIZZAKRAFT LANKA Pvt Ltd. -Sri Lanaka
Customer Service Representative.
03.2022 - 12.2023
High School Diploma -
DHARMAPALA COLLEGE
High School Diploma - Advance level
C/K KHAIRIYA GIRLS COLLEGE
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