Zeeshan Ali
Dubai
Summary
Dynamic account management professional with a proven track record of enhancing client relations, driving strategic planning initiatives, and delivering significant revenue growth. Expertise in fostering team collaboration and achieving outstanding results while remaining adaptable to evolving business landscapes. Proficient in relationship building, negotiation, and project management, consistently recognized for reliability and effective communication skills. Strong problem-solving abilities complement a commitment to exceeding client expectations and contributing to organizational success.
Overview
16
16
years of professional experience
Work History
Key Account Manager
Raw Distributions (AMAZONIA)
01.2024 - Current
- Developed strategic account plans to drive revenue growth and enhance client relationships.
- Analyzed market trends and customer feedback to identify opportunities for service improvements.
- Built and maintained strong client relationships to drive business growth.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Established strong rapport with clients by consistently exceeding their expectations in quality and service delivery.
- Proactively identified potential issues within key accounts, taking corrective action to prevent loss of business or dissatisfaction.
- Coordinated with marketing teams to create account-specific promotional materials, increasing brand visibility and engagement.
- Facilitated training sessions for new account management staff, sharing best practices and experiences.
- Initiated cross-selling and upselling strategies to maximize account revenue potential.
- Leveraged CRM tools to track account interactions and sales progress, ensuring accurate forecasting and reporting.
Sales Manager
Baseus (Al Arqoob Trading’s)
07.2023 - 12.2023
- Identifying and evaluating potential channel partners or distributors to expand the company's market reach.
- Develop and execute channel development strategies to grow the channel network.
- Cultivating and maintaining strong relationships with existing and potential channel partners.
- Collaborate with partners to align goals, resolve issues, and ensure a mutually beneficial partnership.
- Setting channel sales targets and work with partners to achieve and exceed these targets.
- Ensuring that the channel strategies align with the overall business objectives.
- Providing training and support channel partners, ensuring they have the knowledge and resources needed to sell the company’s products effectively.
- Staying updated on market trends, competitors’ activities and customers preferences to make informed decisions about project positioning and channel strategies.
- Negotiating and managing contracts and agreements with channel partners, outlining terms, responsibilities and expectations.
- Develop and executed strategic plans to increase channel partners engagement, resulting in a 100% growth in sales within second quarter.
- Established and nurtured relationships with key channel partners, driving a 70% increase in market penetration and expanding the company's reach into new territories.
- Implemented effective training programs for channel partner, resulting in a 50% improvement in products knowledge and a 50% increase in customer satisfactions ratings.
- Collaborated with cross-functional teams to create and launch alternative marketing campaigns, resulting in a 40% increase in brand awareness and a 25% boost in lead generation.
- Monitoring and analyzing sales performance and making necessary adjustments to strategies.
Area Sales Manager (Abu Dhabi & Al Ain Region)
Vivo Smart Phone
10.2019 - 06.2023
- Maintaining and increasing sales of company’s products.
- Reaching the targets and goals set for the areas.
- Establishing, maintaining and expanding the customer base.
- Servicing the needs of our existing customers.
- Increasing business opportunities through various routes to market.
- Setting sales targets for individual person and for the team as a whole.
- Recruiting and training sales staff.
- Allocating areas to sales representatives and Team Leaders.
- Developing sales strategies and setting targets.
- Monitoring the team’s performance and motivating them to reach their targets.
- Compiling customer feedback and market research data on monthly basis from the team.
- Reporting to Retail Head General Manager.
- Keeping up to date with products and competitors.
- Ideology and calculating the market share and to find area where growth is possible.
- Setting channel sales targets and work with partners to achieve and exceed these targets.
- Ensuring that the channel strategies align with the overall business objectives.
- Providing training and support channel partners, ensuring they have the knowledge and resources needed to sell the company’s products effectively.
Cluster Supervisor
Huawei Technologies
08.2017 - 09.2019
- Evaluate, present and negotiate business opportunities to dealers.
- Outdoor demonstration, training to companies and organizations about the new launched products, providing them the exact information they needed.
- Meet clients and build a strong rapport in order to have a good business deals with them.
- Achieve or exceed the allocated sales target the company has been providing me in a monthly basis.
- Manage accurate and timely market information related to opportunities, competition, changing trends and feed it back to the Regional Manager.
- Keeping management well informed by submitting daily activity reports to the Head of Department.
- Provide complete telephone and correspondence services, routing correspondence and calls as necessary and replying where appropriate to ensure that all mail and calls are dealt with efficiency.
- Produce various forms of documentation such as reports emails and power point presentation.
- Organizing meeting with the promoters under me to provide them a good encouragement and knowledge they need on an everyday task.
- Making sure that the promoters are achieving their targets and reports are prepared daily.
- Assuring that any dealers whose facing issue will be solve in a timely manner.
- Choosing key stores for constructions HES (Huawei Experience Store) and visual stores to increase the business opportunities in the market.
Sales Representative
E-Max (Landmark Group)
05.2014 - 01.2017
Sales Associate
Lifestyle (Landmark Group)
06.2012 - 08.2013
Customer Support Executive
Spice BPO Services
06.2011 - 08.2012
Client Support Executive
Tech Mahindra BPO Services
06.2009 - 08.2010
Education
Bachelor in Business Administration -
Institute of Management Studies
Skills
- Client relationship building
- Business development
- Key account management
- Data-driven decision making
Accomplishments
- Highest Selling Team of October 2016 GITEX Shoppers.
- Attended 6 GITEX and achieve highest number of Sales during the GITEX Shopper.
- Vivo Top Achiever for 2019 in whole UAE.
- Top Achiever and Winner for Nova 35E Sales Achievement in whole Abu Dhabi Region.
- Received a Plaque and Certificate of Recognition in China Head Quarters of Huawei.
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Key Account Manager
Raw Distributions (AMAZONIA)
01.2024 - Current
Sales Manager
Baseus (Al Arqoob Trading’s)
07.2023 - 12.2023
Area Sales Manager (Abu Dhabi & Al Ain Region)
Vivo Smart Phone
10.2019 - 06.2023
Cluster Supervisor
Huawei Technologies
08.2017 - 09.2019
Sales Representative
E-Max (Landmark Group)
05.2014 - 01.2017
Sales Associate
Lifestyle (Landmark Group)
06.2012 - 08.2013
Customer Support Executive
Spice BPO Services
06.2011 - 08.2012
Client Support Executive
Tech Mahindra BPO Services
06.2009 - 08.2010
Bachelor in Business Administration -
Institute of Management Studies