Zehra Masood

• Delivered AED 1.2M+ savings across 270 AMC contracts (2023-24) and AED 2.97M annual savings (2024-25).
• Closed 29 out of 31 audit points; implemented 20 NetSuite upgrades.
• Created and rolled out 6 procurement policies across the group.
• Led the Group Building & General insurance tenders for 19+ locations
• System Implementation - Spearheaded the NetSuite procurement upgrade, including design and build of 35+ enhancements.
• Executed the Group Asset Management Project with 100% tagging, policy rollout, and training.
• Led strategic FM Group tenders, securing AED 2.6M in savings.
• Drove ESG initiatives, including eco-friendly chemicals and plastic elimination.

• Led procurement for 7 MAF Accor Hotels. Namely:

-Pullman Dubai Creek Residences

-Novotel Suites, Mall of the Emirates

-Novotel Deira City Center

-Ibis Mall of The Emirates

-Ibis Deira City Center

-Ibis Al Rigga.

• Led CAPEX/OPEX procurement, strategic supplier selection, and contract management.
• Revamped the Cluster Procurement Policy; improved compliance, and efficiency.
• Analyzed market trends, pricing structures, customer needs, supplier capabilities, and other factors to determine optimal sourcing decisions.
• Saved AED 1.4 million in 12 months of forecasted savings for contracts and F&B purchases.
• Promoted within 20 months ; exceeded incentive program targets.
• Managed supplier relationships to ensure product quality and compliance.

• Led procurement for all CAPEX/OPEX requirements.
• Delivered AED 1.4M savings in 12 months through contract renegotiation.
• Reduced warehouse inventory and utilities, boosting cash flow.
• Recognized as Leader of the Month (2017) and Team of the Quarter (2017).

• Initiated and monitored all procurement, contracts, and FF&E;/OS&E; purchases.
• Handled CAPEX/OPEX requirements, vendor management, and recruitment.
• Part of pre-opening team for The H Resort Seychelles.

• Promoted to department head at Park Hyatt Dubai.
• Streamlined procurement operations and improved cost efficiency.
• Supported pre-opening of Hyatt Place Dubai.